Store Director

This range is provided by IRD Consultancy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Recruitment Director |London.Dublin.Milan.Paris |Fine jewellery & Watches, Luxury Fashion, Lifestyle and Beauty @IRD Consultancy

Store Director

London – Westfield White City

About the Role

IRD Consultancy is partnering with a leading luxury brand to recruit an experienced Store Director for a boutique located in Westfield White City. This senior leadership role is responsible for driving commercial performance, overseeing daily store operations, and cultivating long-term client relationships within a competitive luxury retail environment.

As Store Director, you will lead and develop a high-performing team, deliver an exceptional client experience, and achieve sales targets through strategic clienteling, proactive networking, and strong relationships with VIP and high-net-worth clients. This role requires a commercially driven leader with refined management and luxury service expertise.

About You

• Proven experience in a senior management role within luxury retail, ideally fine jewellery or luxury Swiss watches
• Strong people leadership skills with a focus on coaching, performance management, and team development
• Demonstrated success in selling high-value items and consistently achieving or exceeding sales targets
• Passionate about building and maintaining a strong network and an established VIP client base
• Extensive experience in clienteling and CRM strategy to drive long-term business growth
• Ability to define, deliver, and continuously elevate an exceptional client experience
• Commercially astute with experience growing existing business through strategic sales initiatives and stakeholder engagement
• Minimum of 3 years’ experience in luxury retail management

Your Journey with IRD

Once we receive your application, you can expect a professional, transparent, and supportive recruitment process. One of our experienced recruiters will be in touch to discuss your background and career ambitions in confidence.

Apply now by submitting your most up-to-date CV to take the next step in your luxury retail leadership career.

Seniority level

Director

Employment type

Full-time

Job function

• Management, Sales, and Business Development
• Retail Luxury Goods and Jewelry

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