Sales Consultant / Customer Service
Sales Consultant / Customer Service

Sales Consultant / Customer Service

London Full-Time 24000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, build relationships, and provide exceptional service in a luxury jewellery showroom.
  • Company: Join a prestigious brand focused on delivering high-quality jewellery experiences.
  • Benefits: Enjoy competitive salary, commission opportunities, and a supportive team culture.
  • Why this job: Be part of a dynamic team that values training, development, and customer storytelling.
  • Qualifications: Experience in luxury retail preferred; strong client relationship skills essential.
  • Other info: Interviews are starting soon, so don't miss your chance to shine!

The predicted salary is between 24000 - 28000 £ per year.

This is an opportunity to be a part of something truly special - for people looking for a long and fulfilling career with a business that is completely focused on giving their customers a wonderful experience dealing with jewellery of the highest quality.

This role will suit somebody with the following experience and abilities:

  • Experience in luxury is preferred, with a real desire to become a part of your customers' story.
  • An expert in clientelling and the ability to develop long term relationships with customers and build and manage a client book.
  • Somebody who can work within a culture of coaching and teamwork within a showroom.
  • A person who wants to progress in their career, as the culture of training and development here is truly amazing.
  • Somebody with a track record of hitting targets with a hunger to earn great commission.
  • Someone who loves nothing more than offering great service and telling every client the amazing story of the brand.

Reach out for a conversation - interviews will be starting shortly!

Sales Consultant / Customer Service employer: IRD Consultancy

Join a prestigious company in the heart of London, where your passion for luxury watches and jewellery can flourish. With a strong emphasis on employee development and a supportive team culture, we offer exceptional training opportunities and a rewarding commission structure that recognises your hard work. Experience a fulfilling career where you can build lasting relationships with clients while being part of a brand that values quality and customer satisfaction.
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Contact Detail:

IRD Consultancy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Consultant / Customer Service

✨Tip Number 1

Familiarise yourself with the luxury watches and jewellery market. Understanding the latest trends, brands, and customer preferences will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.

✨Tip Number 2

Network with professionals in the luxury sector. Attend events or join online forums related to luxury goods to connect with others in the field. This can provide valuable insights and potentially lead to referrals that could enhance your application.

✨Tip Number 3

Prepare to discuss your clientelling experience in detail. Think of specific examples where you've successfully built long-term relationships with customers, as this will showcase your ability to thrive in a role focused on customer service and relationship management.

✨Tip Number 4

Research the company’s values and culture. Understanding their commitment to customer experience and teamwork will allow you to align your answers during the interview, showing that you are a great fit for their team-oriented environment.

We think you need these skills to ace Sales Consultant / Customer Service

Clienteling Expertise
Relationship Building
Luxury Sales Experience
Customer Service Excellence
Target-Driven Mindset
Teamwork and Collaboration
Coaching and Mentoring Skills
Communication Skills
Storytelling Ability
Sales Strategy Development
Adaptability in a Fast-Paced Environment
Negotiation Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury sales and customer service. Emphasise any previous roles where you developed long-term relationships with clients, as this is crucial for the Sales Consultant position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and luxury items. Share specific examples of how you've provided exceptional customer service and built client relationships in the past.

Highlight Your Achievements: In your application, mention any targets you've hit or exceeded in previous roles. This will demonstrate your ability to drive sales and earn commission, which is important for this role.

Show Enthusiasm for Training and Development: Express your eagerness to grow within the company. Mention any relevant training or development experiences you've had, and how they have prepared you for a career in luxury sales.

How to prepare for a job interview at IRD Consultancy

✨Show Your Passion for Luxury

Make sure to express your genuine interest in luxury products during the interview. Share any personal experiences or stories that highlight your appreciation for high-quality jewellery and how it connects with customers' emotions.

✨Demonstrate Clientelling Skills

Prepare examples of how you've successfully built long-term relationships with clients in previous roles. Discuss specific strategies you used to manage a client book and how you tailored your approach to meet individual customer needs.

✨Emphasise Teamwork and Coaching

Highlight your ability to work collaboratively within a team environment. Be ready to discuss instances where you contributed to a positive team culture and how you benefited from coaching or mentoring in your career.

✨Prepare for Target-Driven Questions

Since this role involves hitting targets, be prepared to talk about your past achievements in sales. Use quantifiable metrics to showcase your success and your motivation to earn commission through excellent service.

Sales Consultant / Customer Service
IRD Consultancy
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  • Sales Consultant / Customer Service

    London
    Full-Time
    24000 - 28000 £ / year (est.)

    Application deadline: 2027-03-28

  • I

    IRD Consultancy

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