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For Companies At a Glance
- Tasks: Help customers find their perfect jewellery piece while providing exceptional service.
- Company: Join a leading fine jewellery retailer known for luxury and quality.
- Benefits: Enjoy a competitive salary, training, and career growth opportunities.
- Why this job: Be part of a vibrant team that values style, storytelling, and customer connections.
- Qualifications: Two years in luxury retail preferred; strong communication and sales skills required.
- Other info: Work in various London locations and enjoy a supportive recruitment process.
The predicted salary is between 29000 - 37000 £ per year.
Position: Fine Jewellery - Sales Consultant
Job Type: Permanent, Full-time
Location: London (Several Locations)
Salary: £29,000-£37,000 per annum plus commission
About the Position:
Are you passionate about helping people find the perfect piece of jewellery to commemorate a special occasion, express their style, or simply add a touch of sparkle to their everyday lives? If so, then a career as a Jewellery Sales Associate might be the perfect fit for you! In this exciting role, you'll play a key role in creating a welcoming and memorable experience for our customers. You'll be responsible for providing exceptional customer service, using your product knowledge and expertise to guide customers towards the perfect jewellery piece. You'll also be responsible for achieving sales goals and contributing to the overall success of the store.
Key Responsibilities:
- Greet and welcome customers offering luxury service immediately.
- Actively engage with customers, understanding their needs and preferences.
- Assist and develop client relationships with customers in browsing and selecting jewellery pieces.
- Consult High Net Worth (HNW) clients and handle challenges.
- Provide accurate and detailed information about jewellery products, including materials, gemstones, and care instructions.
- Upsell and cross-sell jewellery and related accessories.
- Process sales transactions efficiently and accurately.
- Build and maintain positive relationships with HNW clients.
- Achieve individual and team sales goals.
- Participate in in-store events and promotions.
About the Candidate:
- A minimum of two years of luxury retail experience, Fine Jewellery experience is preferable but not essential.
- Excellent communication and interpersonal skills.
- Strong sales acumen and a results-oriented approach.
- Passion for jewellery storytelling and a keen eye for style.
- Organised and detail oriented.
- Team player with a positive attitude.
Benefits:
- Competitive salary and benefits package.
- Comprehensive training and development program.
- Chance to build a rewarding career in the jewellery industry.
Your journey with IRD: Our dedicated recruitment team is committed to providing a prompt and personable recruitment process. You will receive unwavering support at every step of your journey with us. Apply now by submitting your updated CV. We look forward to helping you grow your career today.
Sales Assistant - Fine Jewellery employer: IRD Consultancy
Contact Detail:
IRD Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Fine Jewellery
✨Tip Number 1
Familiarise yourself with the latest trends in fine jewellery. Knowing what's currently popular can help you engage customers more effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer needs and preferences, especially when dealing with High Net Worth clients.
✨Tip Number 3
Network with professionals in the jewellery industry. Attend events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 4
Showcase your passion for jewellery through personal projects or social media. Sharing your knowledge and enthusiasm can make you stand out as a candidate who truly cares about the product and the customer experience.
We think you need these skills to ace Sales Assistant - Fine Jewellery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and any specific knowledge about fine jewellery. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer service. Share specific examples of how you've successfully engaged with clients in the past, particularly in high-pressure sales environments.
Showcase Your Communication Skills: In your application, emphasise your excellent communication and interpersonal skills. Consider including anecdotes that illustrate your ability to build relationships with clients, especially High Net Worth individuals.
Highlight Your Sales Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded. This will demonstrate your strong sales acumen and results-oriented approach, which are crucial for this role.
How to prepare for a job interview at IRD Consultancy
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery during the interview. Share personal stories about why you love jewellery and how it plays a role in special occasions. This will help demonstrate your genuine interest in the products you'll be selling.
✨Understand the Product
Familiarise yourself with different types of jewellery, materials, and gemstones before the interview. Being able to discuss these details confidently will show that you are knowledgeable and ready to assist customers effectively.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with clients, understood their needs, and created memorable shopping experiences, especially in a luxury retail environment.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter in the role. Be ready to discuss how you would upsell or cross-sell jewellery pieces, and how you would handle objections from high net worth clients. This will showcase your sales acumen and problem-solving skills.
