Retail Shops Manager

Retail Shops Manager

Full-Time 44000 - 66000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury jewellery boutique, driving sales and creating a welcoming atmosphere.
  • Company: Established fine jewellery house in the heart of Mayfair.
  • Benefits: Competitive salary up to Β£55,000 plus bonus and career growth opportunities.
  • Why this job: Be the face of luxury retail and make a real impact in a prestigious location.
  • Qualifications: Minimum 2 years' experience in luxury retail, preferably in fine jewellery.
  • Other info: Passionate about mentoring and building relationships in the luxury market.

The predicted salary is between 44000 - 66000 Β£ per year.

IRD Consultancy is partnering with an established fine jewellery house to recruit an exceptional Store Manager for a standalone fine jewellery boutique in the heart of Mayfair. This role is suited to a commercially driven leader who understands the nuances of fine jewellery retail and thrives on building a highly engaged local and international client base.

As Store Manager, you will be the face of the boutique, responsible for more than just daily operations. You will act as a brand ambassador, driving footfall through local networking and creating a "home-away-from-home" atmosphere for our discerning clientele. You will be expected to treat the boutique as your own business, identifying opportunities for growth and executing creative strategies to elevate the brand's presence in London's most prestigious shopping district.

  • Business Growth & Footfall: Proactively drive boutique traffic and private appointments through local outreach, networking, and strategic community engagement.
  • Commercial Excellence: Demonstrate a proven track record of uplifting business performance, meeting KPIs, and consistently exceeding sales targets.
  • Event & Collaboration Strategy: Design and execute meaningful local collaborations and in-store events that resonate with the Mayfair community and attract high-net-worth individuals.
  • CRM & Clienteling: Master the use of CRM tools to develop sophisticated clienteling strategies, ensuring a high rate of client retention and increasing lifetime value.
  • Team Leadership & Training: Coach and mentor a high-performing team, specifically focusing on the art of the "follow-up" to convert inquiries into long-term sales and loyal relationships.
  • Local Networking: Build and maintain solid relationships within the Mayfair luxury ecosystem (hotels, private clubs, and local businesses) to create a robust referral network.

Minimum of 2 years' experience leading a standalone luxury boutique. A background in fine jewellery is highly preferred. Have a natural ability to build relationships and a proven history of organising successful brand events and collaborations. Passionate about developing talent, particularly in refining the sales process and mastering the nuances of luxury clienteling.

Apply now by submitting your most up-to-date CV to take the next step in your luxury retail leadership career.

Retail Shops Manager employer: IRD Consultancy

IRD Consultancy offers an exceptional opportunity for a Retail Shops Manager in the prestigious Mayfair area, where you will thrive in a vibrant and supportive work culture that values creativity and commercial excellence. With a focus on employee growth, you will have access to training and mentorship, allowing you to refine your leadership skills while building meaningful relationships within the luxury retail community. Join us to be part of a brand that not only prioritises client engagement but also fosters a collaborative environment, making it an ideal place for those seeking a rewarding career in fine jewellery retail.
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Contact Detail:

IRD Consultancy Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Shops Manager

✨Tip Number 1

Get out there and network! Attend local events, visit nearby luxury shops, and connect with other professionals in the Mayfair area. Building relationships is key to driving footfall and creating a buzz around your boutique.

✨Tip Number 2

Showcase your expertise! Host in-store events or collaborations that highlight your knowledge of fine jewellery. This not only attracts clients but also positions you as a go-to expert in the community.

✨Tip Number 3

Master your CRM tools! Use them to track client interactions and preferences. This will help you create personalised experiences that keep clients coming back for more, boosting retention and sales.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Retail Shops Manager

Commercial Acumen
Client Relationship Management (CRM)
Sales Strategy Development
Event Planning and Execution
Networking Skills
Team Leadership
Coaching and Mentoring
Business Performance Analysis
Luxury Retail Knowledge
Clienteling Strategies
KPI Management
Community Engagement
Brand Ambassadorship
Relationship Building

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Store Manager role. Highlight your background in fine jewellery and any relevant achievements in retail management to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for luxury retail and how you can drive business growth. Don’t forget to mention your experience with local networking and client engagement.

Showcase Your Leadership Skills: We want to see how you’ve led teams in the past! Share examples of how you've coached and mentored staff, particularly in enhancing sales processes and building client relationships. This will demonstrate your fit for the role.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at IRD Consultancy

✨Know Your Brand Inside Out

Before the interview, dive deep into the fine jewellery house's history, values, and product range. Understanding their unique selling points will help you articulate how you can elevate their brand presence in Mayfair.

✨Showcase Your Networking Skills

Prepare examples of how you've successfully built relationships in previous roles. Highlight specific instances where your local outreach or collaborations have driven footfall and sales, as this is crucial for the Store Manager position.

✨Demonstrate Commercial Acumen

Be ready to discuss your track record in meeting KPIs and exceeding sales targets. Use concrete numbers and achievements to illustrate your ability to uplift business performance, which is key for this role.

✨Engage with Clienteling Strategies

Familiarise yourself with CRM tools and be prepared to share your approach to client retention and relationship building. Discuss how you would implement sophisticated clienteling strategies to enhance the boutique's customer experience.

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