At a Glance
- Tasks: Support the Service and Sales team, process returns, and ship spare parts.
- Company: Join EMCO Wheaton, a leader in fluid transfer systems with a strong reputation.
- Benefits: Enjoy a pension scheme, health cover, 25 days holiday, and more perks.
- Other info: Opportunity for career growth and potential travel within the UK and Eire.
- Why this job: Gain hands-on experience in a dynamic environment while learning about innovative products.
- Qualifications: Desire to learn technically, strong customer service skills, and basic computer knowledge.
The predicted salary is between 18000 - 25000 £ per year.
Location: Ingersol Rand Transport Solutions, Cross Lane, Tong, Bradford
About Us: EMCO Wheaton and TODO are part of the Ingersoll Rand Transport Solutions family. EMCO Wheaton has been the first name in premium fluid transfer systems engineered to meet and exceed the growing demands of businesses across the fuel transportation spectrum. From fuel tank truck equipment to bus fleet and aviation fuelling systems, EMCO Wheaton designs and manufactures bespoke solutions that help keep vehicles moving safely and efficiently at all times. TODO is the pioneer behind the revolutionary DRY-BREAK couplers and is recognised as the leading provider of couplings and accessories across many different sectors when transferring liquids and gases.
Job Summary: Providing support to internal and external UK Oils Division Service and Sales department.
Responsibilities:
- Working as part of the Emco Wheaton Service and Sales team supporting the UK and Eire Network.
- Assist and process all aftermarket Service returns.
- Supporting Inside Sales and actioning requests as directed.
- Shipping of spare parts from Bradford IRTS.
- Understand customer needs and action as directed.
- Rotating through various departments during apprenticeship to gain an understanding of the Emco Wheaton products and its operations.
Basic Qualifications:
- Driving Licence would be desirable.
- Ability to undertake technical learning; both practical and theoretical.
- Interpersonal skills with high levels of customer service.
- Exceptional listening skills.
- Basic Computer skills.
Travel & Work Arrangements/Requirements: Fully site based, with possible travel.
Key Competencies: Absolute KEY skills needed for role:
- Ability to undertake technical learning; both practical and theoretical.
- Interpersonal skills with high levels of customer and technician service.
- Exceptional listening and communication skills.
What we Offer:
- Company Pension Contribution
- Westfield Health Medical Cover
- 25 Days Holiday + 8 Bank Holidays (Option to purchase up to 5 days’ pro rata for part time)
- Free parking
- Death in Service Benefit of 4x salary
- Cycle Scheme
- Employee Assistance Programme
- Refer a Friend Scheme
- Electric Car Scheme (after probation period)
- 10% of salary in shares after 1 year of employment
Aftermarket Service Administrator Apprentice in Bradford employer: irco
EMCO Wheaton, part of Ingersoll Rand Transport Solutions, is an exceptional employer that prioritises employee growth and development through a comprehensive apprenticeship programme. Located in Bradford, the company offers a supportive work culture with numerous benefits including a generous pension scheme, health cover, and opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment in the fluid transfer industry.
StudySmarter Expert Advice🤫
We think this is how you could land Aftermarket Service Administrator Apprentice in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees at EMCO Wheaton on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding the company’s products and services. Dive into what EMCO Wheaton does, especially in fluid transfer systems. Show us you’re genuinely interested and ready to contribute!
✨Tip Number 3
Practice your listening skills! During interviews, make sure to listen carefully to questions and respond thoughtfully. This will demonstrate your exceptional communication skills, which are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the EMCO Wheaton team. Let’s get you started on this exciting journey!
We think you need these skills to ace Aftermarket Service Administrator Apprentice in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftermarket Service Administrator Apprentice role. Highlight any relevant experience or skills that match the job description, like customer service or technical learning abilities. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this apprenticeship and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Show Off Your Interpersonal Skills:Since this role involves a lot of communication, make sure to showcase your interpersonal skills in your application. Mention any experiences where you've provided excellent customer service or worked well in a team. We value those skills highly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at irco
✨Know the Company Inside Out
Before your interview, make sure you research EMCO Wheaton and its products thoroughly. Understand their role in fluid transfer systems and be ready to discuss how their services impact customers. This shows genuine interest and helps you connect your skills to their needs.
✨Show Off Your Interpersonal Skills
As an Aftermarket Service Administrator Apprentice, you'll need to demonstrate strong interpersonal skills. Practice active listening and think of examples where you've provided excellent customer service. Be prepared to discuss how you handle customer queries and support requests.
✨Prepare for Technical Questions
Since the role involves technical learning, brush up on basic technical concepts related to fluid transfer systems. Be ready to explain how you approach learning new technical information, both practically and theoretically. This will show that you're eager to grow in the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the training process during your apprenticeship or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
