Vendor Start Up Manager - Central Laboratory

As a Vendor Lead you will be a Single Point of Contact (SPOC) for supplier services at a trial level and be the first point for issue escalation during study start up, acting as a conduit for clear communication and robust daily oversight.

Main responsibilities:

• Reviewing of the vendor and category related specific sections of the protocol, ensuring vendor expertise is leveraged when refining specifications towards Final Protocol.
• Contributing to development of Study Specification Worksheet (SSW) to facilitate bid process and selection of Vendors.
• Quote/Proposal review in collaboration with procurement (and vendor). If required, support contract negotiations.
• Vendor budget review of final quotes.
• Co-ordinates vendor kick-off meeting and other vendor specific meetings.
• Collects HA submission documents from vendor, as requested by countries participating in a study.
• Ensures changes to protocol or study designs are consistently shared with vendors and incorporated into supplier budgets, timelines, and specifications.
• Supports amendment of vendor contracts with Procurement team.
• Optimizing a frontloaded and timely study start-up process in support of a timely vendor DB-go-live.
• Vendor service excellence at study level, ensuring vendors meet quality and service level standards in their service delivery for the trial.
• Pro-actively creates and maintains vendor related risk maps with contingency plan for documentation in FIRST.
• Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective actions. Escalates issue if required to the Vendor Category Expert (VCE).
• Drive root cause analysis of supplier performance issues and look for trending.
• Supports the implementation of standards, templates, tools, and processes for vendors at SSU for defined categories in collaboration with the VCE.
• Using Unified Vendor Portal (UVP) to manage vendor service delivery.
• Supports practice leaders in improvement projects and learning loops.
• Collaborate with VP&G to provide data for vendor qualification efforts.

Qualifications:

• Bachelor's Degree in health care or other scientific discipline required.
• Excellent communication skills.
• Strong written and verbal communication skills including good command of English language.
• Previous experience in vendor management, system design, demand & contracting process.
• Expertise with one of these vendors is required: eCOA, IRT, Central lab, Patient Recruitment and Retention.

This position is not eligible for UK VISA Sponsorship. Please note: due to sponsor requirements for the role only candidates based in the listed location/s will be considered. Any applications from candidates based outside of these locations will not be considered.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.