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For Companies At a Glance
- Tasks: Lead a team to deliver mission-critical cloud services and ensure high availability.
- Company: Join IQVIA, a leader in clinical research and healthcare intelligence.
- Benefits: Competitive salary, career development, and the chance to work on impactful projects.
- Why this job: Make a real difference in public sector cloud services while leading a dynamic team.
- Qualifications: 10+ years in CloudOps/SRE roles with strong leadership and technical skills.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities, ensuring high availability, reliability, and scalability of cloud platforms. You will drive operational excellence, champion automation, and foster collaboration across cross-functional teams to deliver secure, resilient solutions.
Key Responsibilities
- Team Leadership & Management: Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement. Manage on-call rota and operational readiness for 24/7 support. Oversee administrative and resource planning tasks. Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary.
- Cloud Operations & Automation: Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible. Automate provisioning, configuration, and scaling of AWS cloud resources. Build and maintain CI/CD pipelines for infrastructure and application deployments.
- Platform Reliability & Performance: Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution. Optimise system performance through metrics, dashboards, and proactive tuning. Implement cost optimisation strategies for cloud resource usage.
- Application Support: Become familiar with the application and service to be able to provide L2 support. Co-ordinate with Service Management, Engineering & DevOps around application issues.
- Operational Excellence: Develop and maintain disaster recovery and backup strategies. Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI). Maintain comprehensive documentation for infrastructure and operational processes.
- Collaboration & Continuous Improvement: Partner with QA, Product, and Development teams to enhance service reliability. Drive initiatives to improve time-to-market, quality, and resilience of solutions.
About You
- Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities.
- Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks.
- Proficient in Python or similar programming languages.
- Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation.
- Strong problem-solving skills and ability to work in fast-paced, distributed teams.
- Eligible for DBS check and UK Security Clearance.
Desirable
- Experience supporting client-facing systems in public sector or healthcare.
- Familiarity with secure systems handling sensitive data.
- Proactive mindset for identifying operational improvements.
Site Reliability Engineering Lead employer: IQVIA
Contact Detail:
IQVIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineering Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. The more people you know, the better your chances of landing that Site Reliability Engineering Lead role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving IaC tools like Terraform and Ansible. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and leadership experience. Be ready to discuss how you've driven operational excellence and fostered collaboration in past roles. We want to see your passion for cloud services!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Site Reliability Engineering Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineering Lead role. Highlight your experience in CloudOps, leadership skills, and any relevant projects that showcase your technical expertise. We want to see how you fit into our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience with automation and cloud services – we love that stuff!
Showcase Your Technical Skills: In your application, be sure to highlight your hands-on experience with tools like Terraform, Ansible, and AWS. We’re looking for someone who can hit the ground running, so let us know how you've used these technologies in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IQVIA
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical skills listed in the job description, especially around AWS, Terraform, and Ansible. Brush up on your knowledge of Infrastructure-as-Code and CI/CD pipelines, as you might be asked to discuss your hands-on experience with these tools.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed and mentored others. Think about specific situations where you’ve driven operational excellence or improved team performance, and be ready to discuss them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. For instance, you might be asked how you would handle a cloud service outage or optimise system performance. Practise articulating your thought process clearly and logically.
✨Understand the Client's Needs
Research the UK Public Sector client you'll be working with. Familiarise yourself with their mission and any recent projects they’ve undertaken. This will help you tailor your responses and demonstrate your commitment to delivering secure and resilient solutions.
