At a Glance
- Tasks: Drive continuous improvement in clinical trial execution and processes across EMEA.
- Company: Leading healthcare organisation focused on quality management and compliance.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact in clinical research while enhancing efficiency and compliance.
- Qualifications: 10+ years in clinical research with strong GCP compliance experience required.
The predicted salary is between 80000 - 100000 £ per year.
Job Description
Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead is responsible for proactively identifying signals, trends, and systemic issues across countries and the EMEA region to drive continuous improvement in clinical trial execution and processes.
This role plays a key part in translating operational insights into actionable improvements, partnering with Global Clinical Compliance, RBQM (Risk-Based Quality Management), and global process owners to enhance efficiency, compliance, and quality across the organization.
Essential Functions of the Job
- Signal Detection & Trend Analysis
- Identify and analyze signals, trends, and systemic issues across EMEA using compliance-generated data, audit findings, inspection outcomes, and operational insights.
- Translate aggregated insights into meaningful risk patterns and improvement opportunities.
- Provide regular reporting and recommendations to stakeholders to support informed decision‑making.
- Process Improvement & Risk Management
- Propose and support process improvements based on identified trends and systemic issues.
- Collaborate closely with RBQM teams to integrate findings into process risk assessment and risk mitigation strategies.
- Ensure alignment of improvements with GCP requirements, company procedures, and quality standards.
- Identify areas of additional training and support for preparing and delivering such educational sessions within the EMEA region.
- Operational Excellence & Implementation
- Support regional and country-level process improvement initiatives to enhance efficiency, compliance, and consistency.
- Act as a liaison between regional/country teams and Global Clinical Compliance and global process owners.
- Facilitate the regional implementation of improvements identified at global, local or regional levels, ensuring scalability and sustainability.
- Promote best practice sharing across countries and regions.
- Stakeholder Collaboration & Influence
- Partner cross-functionally with Clinical Operations, Quality Assurance, RBQM, and Global Compliance teams.
- Influence stakeholders at multiple levels to drive the adoption of process enhancements.
- Support change management activities related to new or updated processes.
Qualifications
Bachelor’s degree (BS/BA or equivalent) or higher in a scientific, medical or healthcare discipline with 10+ years in clinical research, clinical operations, plus minimum 4 years experience in a GCP compliance or GCP quality.
- Experience with RBQM principles, risk identification, and data‑driven decision‑making.
- Experience in process improvement, operational excellence, or quality initiatives.
- Certification in quality management, clinical research, or process improvement methodologies (e. g., Lean Six Sigma) will be a plus.
- Experience supporting or implementing global process changes.
- Experience in oncology global trials is preferred.
- Requires deep knowledge of one or more related job areas typically obtained through advanced education combined with experience.
- Sound working knowledge of relevant terminology, International Conference on Harmonisation (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), applicable regulatory requirements, quality management processes.
- Excellent organizational, interpersonal and communication skills.
- Excellent judgement and decision‑making skills.
- Demonstrated leadership and line management skills.
- Excellent influencing and negotiation skills.
- Strong computer skills including Microsoft Office applications.
- Excellent problem‑solving skills.
- Demonstrated ability to work in a matrix environment.
- Ability to lead and motivate a clinical team also required.
- Ability to travel within the region/country.
- Ability to establish and maintain effective working relationships with co‑workers, managers and clients.
- Fluent in English.
- #J-18808-Ljbffr
Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead in Reading employer: IQVIA
IQVIA in Livingston, Scotland is an excellent employer that fosters a collaborative team environment and prioritises employee growth through outstanding career development opportunities. Working as a Lab Operations Assistant here not only allows you to contribute to meaningful projects but also ensures you are part of a supportive workplace that values safety and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead in Reading
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like IQVIA.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at IQVIA.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like IQVIA, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Assoc Director, Quality Management - Client Dedicated Clinical Compliance Optimization Lead in Reading
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IQVIA.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IQVIA.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IQVIA. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IQVIA. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IQVIA
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IQVIA’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
