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- Tasks: Support healthcare projects by driving data workflows and improving processes.
- Company: Join a global leader in healthcare innovation and analytics.
- Benefits: Access to cutting-edge technology, diverse opportunities, and career growth.
- Why this job: Make a real impact on patient care and improve health outcomes.
- Qualifications: Strong analytical skills, project management experience, and a love for data.
- Other info: Embrace diversity and be part of a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Operations Engineer to join our group of data-driven experts dedicated to supporting the Healthcare sector. We partner with internal Commercial and Development functions to drive the efficient creation of timely and high-quality information assets to our clients. We are subject matter experts applying specialist knowledge to provide insight into the utilisation of information assets and shaping future offerings through innovation.
Responsibilities
- Drive the strategic workflow activities, providing support and expertise in the production of IQVIA UK data.
- Support and drive UK based projects by implementing positive change to support business initiatives.
- Act as the primary point of contact for the onboarding of new suppliers into the production environment, leading on project plans and collaborating across functions.
- Investigate challenges, analyse complex business problems and make recommendations to improve on procedures whilst applying best practices.
- Coordinate offshore teams to deliver high quality outputs on time.
- Identify opportunities to improve data quality that lead to improved customer satisfaction.
- Think creatively to generate solutions and improvements to current processes that deliver value to our clients.
What to expect
- Develop an expertise in relevant IQVIA UK data assets and processes.
- Coordinate with various external teams in case of any issues with data and arrive at quick resolutions.
- Support all Production functions where need arises to ensure delivery to clients on time.
- Act as escalation point between offshore teams and internal commercial stakeholders regarding the status of supplier onboarding, data assets, changes and issues.
- Lead complex pieces of data analysis and operational processes to answer business questions.
- Support the wider organisation by providing pertinent information to allow investigation of data queries from internal and external clients.
- Coordinate with technical teams on enhancements or new projects to create user stories for business requirements using Jira, creating test plans and executing UAT.
- Contribute to team effort through communication, cooperation and coordination across IQVIA.
What we’re looking for
- Proven experience in relevant field.
- Highly numerate with an unconditional love for data, numbers, process and analytics.
- Project management experience or skills.
- Excellent organisational skills and ability to handle multiple activities with changing priorities.
- Excellent written and verbal communication skills with ability to interpret and present complex concepts.
- Experience using a reporting tool, such as Power BI is a plus.
- Experience in collaborating across domains or geographies.
- Desired (but not essential) awareness of agile methodologies, big data and associated tools.
- Desired (but not essential) some Pharmaceutical industry knowledge.
- Desired (but not essential) experience creating scripts to automate processes and develop dashboards (e.g. Python, PowerShell, Power Automate).
Why Join?
Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.
You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.
Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.
IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.
Operations Specialist employer: IQVIA
Contact Detail:
IQVIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Operations Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Specialist role. Highlight your experience with data, project management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can interpret and present complex concepts effectively.
Demonstrate Your Problem-Solving Abilities: In your application, share examples of how you've tackled complex business problems in the past. We love candidates who think creatively and can suggest improvements to processes. Show us how you’ve made a positive impact in previous roles!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at IQVIA
✨Know Your Data
As an Operations Specialist, you'll be working with data constantly. Make sure you brush up on relevant IQVIA UK data assets and processes before the interview. Being able to discuss specific data sets and how they can impact healthcare will show your expertise and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex business problems in the past. Think about times when you identified challenges, analysed data, and made recommendations that led to improvements. This will demonstrate your analytical skills and ability to drive positive change.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining complex concepts in simple terms. You might be asked to present a data analysis or project plan, so being articulate and confident will help you stand out. Remember, it's not just about what you say, but how you say it!
✨Be Ready to Collaborate
Collaboration is crucial for this position. Think of examples where you've worked across teams or geographies to achieve a common goal. Highlight your experience in coordinating with offshore teams or managing supplier onboarding, as this will show you're a team player who can handle multiple activities effectively.
