Manager/Associate Principal - Patient-Centered Solutions - Multiple Locations in London

IQVIATM is The Human Data Science CompanyTM, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.

The Patient-Centered Solutions team (PCS) leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative (e.g., patient interviews, focus groups), quantitative (e.g., clinical outcome assessments (COAs)/patient-reported outcomes (PROs), preference research) and passive (e.g., digital health technology tools) approaches to understand patient, caregiver and physician experiences and expectations of disease and treatment.

Why join?

• Become part of a recognized global leader in patient-focused research
• Keep growing with an organization that encourages and invests in continuous professional and personal development
• Develop your business and leadership skills further, with coaching from senior leaders
• Continue challenging yourself by addressing the toughest client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry
• Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient‐centric

Responsibilities

• Oversee a portfolio of projects in the field of patient‐centred research, developing and communicating strategic insights and recommendations to clients, and supporting business development.
• Collaborate directly with IQVIA's senior leaders, independently manage client relationships, prepare proposals and contracts with limited supervision, and start to build a book of business.
• Typically oversee 6 or more projects at the same time staffed with project managers and researchers.
• Oversee and contribute to delivery of a portfolio of consulting, scientific and analytic projects.
• Develop and deliver insightful, value‐added strategies that address complex client issues in the patient science field.
• Plan resources for project delivery, track and ensure project financial health.
• Coach and direct project managers and project team members.
• Create reports, presentations and facilitate workshops.
• Lead bid teams, develop proposals and participate in business development processes.
• Develop a broad knowledge of patient science and how it addresses client needs for evidence generation and dissemination, regulatory and market access strategy.
• Identify opportunities for expansion of PCS consulting service offerings.
• Support people‐related activities such as recruitment, training and development.
• Lead special initiatives that contribute to the growth and maturing of the PCS practice.
• Manage 3‐4 team members.

Essential experience, skills and education required

• An advanced academic science degree in public health, epidemiology, psychology, sociology, medical anthropology, health economics or another related field.
• 5 – 8 years of experience in at least 1 of the above fields.
• Previous experience in strategic consulting and project management.
• Strong experience working in roles generating or communicating robust clinical data suitable for submission to regulatory bodies, payers or for publication; preferably with exposure to COA/PRO, patient preference and/or HEOR.
• Advanced knowledge of the healthcare regulatory processes and international payer systems.
• Ability to rapidly understand new scientific content and to engage meaningfully with clients and project teams.
• Excellent written and verbal communication skills including presenting, facilitating meetings and workshops, and report writing.
• Demonstrable analytical, interpretative, and problem‐solving skills.
• Excellent interpersonal skills and ability to work effectively with others.
• An ability to work in a fast‐paced environment with demonstrated ability to effectively manage multiple tasks.
• An ability to establish and maintain effective working relationships in multi‐disciplinary and international teams.