Supervisor, Specimen Management in Livingston

IQVIA Laboratories is a global leader in drug discovery and development laboratory services, offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine assays, vaccine assays, ADME, and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery, as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence, we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks, ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients.

Job Overview:

• Sets day-to-day operational objectives for team, focusing on mentoring, coaching, and work flow coordination.
• Monitors and analyzes operational metrics to identify areas for improvement to improve performance and cost savings initiatives.
• Determines resourcing needs to ensure effective delivery.
• Responsible for department health and safety and good housekeeping standards.
• Ensures team adherence to appropriate quality control systems and procedures.
• Maintains SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately.
• Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.
• Acts as a point for internal and external clients for problem resolution and inquiries.
• Identifies resource requirements, progresses staff recruitment, appraises performance and guides professional development, rewards and disciplines employees, addresses employee relations issues and resolves problems.
• Assists in the planning for department growth, drives new department initiatives, contributes to identifying cost savings opportunities, and process improvements.

Requirements:

• Bachelor's Degree or other equivalent combination of education and experience.
• 4 years experience in Specimen Management or related clinical lab services function.
• Demonstrates natural ability to guide and mentor others, as well as navigating challenges in operational and people matters.
• Strong understanding of specific area of responsibility.
• Strong understanding of operations and methods.
• Knowledge of study set up and cross functional/system dependencies.
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to effectively delegate work.
• Ability to effectively manage multiple tasks and projects, and direct team members.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.