Sr. Director, Technology Enabled Services in Leeds

Sr. Director, Technology Enabled Services

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This is an exciting opportunity to join the PIERS (Patient Insights, Experience and Registry) organization leadership team as a Senior Director with opportunities to grow. This role is unique with combined strategic and operational leadership responsibilities of the combined technology platforms. These businesses focus on amplifying the patient voice, including supporting patient generated evidence (patient experience data) and registries with life science, medical device, healthcare, health authorities, and patient advocacy groups.

This role will have responsibility for existing platforms including: COA (Clinical Outcome Assessments) Accelerator; Cronos Rater Services Platform; COAS Website Delivery; Quality Metric Licensing platform; HRS (Health Research Space); DHH (Digital Health Hub); Patient Experience and Support Applications (incl. key SmartWatch initiatives); IQVIA Connection; Clinical Insights; FHIR (Fast Healthcare Interoperability Resources) and interoperability accelerator; and new technology & platforms being developed and acquired. Importantly this role will also be key to the interlock with eCOA and Patient Services. Supports revenue between $150M – $300M.

The successful candidate will be actively involved in shaping strategic, operational and interlock technology strategies and priorities. The individual selected for this role will be partnering internally with Real World Solutions, Research and Development Solutions, Digital Products & Solutions and Regional Business Units, while delivering on key initiatives. These businesses are a combination of Technology Enabled Services, Licensing and Implementation Services, and Strategic Scientific Consulting.

Essential Functions

• Strategic technology leadership: defines, develops, and executes the short and long term technology strategies and operating plans for business practices and ensures consistency with global business, corporate and regional objectives.
• Guiding the technology roadmap across the multiple businesses and segments. Communicates business strategy, major developments, and new initiatives. Operational leadership over the technology platforms including.

• COA (Clinical Outcome Assessments) Accelerator; Cronos Rater Services Platform; COAS Website Delivery; Quality Metric Licensing platform; HRS (Health Research Space); DHH (Digital Health Hub); Patient Experience and Support Applications (incl. key SmartWatch initiatives); IQVIA Connection; Clinical Insights; FHIR (Fast Healthcare Interoperability Resources) and interoperability accelerator; and new technology & platforms being developed and acquired.

Minimum Education, Experience, & Specialized Knowledge Required

• Bachelor’s degree or equivalent and demonstrated operational or consulting experience.
• Minimum of 12-15 years working experience, 5 years at the senior management level.
• Deep functional experience and in-depth knowledge of technology, bio pharmaceutical industry and patient engagement, data ingestion and interoperability a plus.
• Foundational understanding of managerial accounting.
• Demonstrated success building effective relationships with a broad spectrum of global stakeholders (e.g., senior leaders, business and technical teams, GTM, and customers).
• Proven track record in delivery against targets.
• Excellent management, analytical, interpersonal, organizational, and operational skills.
• Presentation skills, both verbal and written.
• Proven influencing skills at the senior management level, have the presence and credibility to engage and influence senior leaders across multi-geographies and functions.
• Strong commercial marketing, general management and financial skills required. Experience as a GM a plus.
• Knowledge of business and management principles – including planning, process, review, co-ordination of people and resource and operational success measures.
• Exceptional quantitative and analytical skills and ability to think critically.
• Very strong Excel, Word and PowerPoint skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Pharmaceutical Manufacturing

Maidstone, England, United Kingdom