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- Tasks: Monitor and improve translation quality across global suppliers.
- Company: Join IQVIA, a leader in clinical research and healthcare intelligence.
- Benefits: Enjoy flexible work options and a collaborative team environment.
- Why this job: Be part of a proactive team making a real impact on global healthcare.
- Qualifications: 3-5 years in language quality with strong communication skills required.
- Other info: Opportunity to work with diverse cultures and enhance your career in language quality.
The predicted salary is between 28800 - 43200 £ per year.
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As a Language Quality Specialist you will work closely with the Head of Quality and Compliance as well as with the Director of Vendor and Language Management. You will help providing continued monitoring over the translation quality of our global pool of suppliers, in order to maintain and improve external freelancers’ standards with IQVIA, and ultimately boost overall quality output.
The Language Quality Specialist is a proactive member of the Quality team, contributing to deliver globally an efficient quality management service to internal staff, external resources, and clients.
RESPONSIBILITIES
Trigger Quality Feedback Reports and improvement plans on selected resources, liaising with all stakeholders (PMs, Quality team, Internal Linguists, External Reviewers, Vendor Managers, etc.).
Analyze language quality issues and works on global and local improvement plans with project management and quality teams
Support VMs and PMs in anticipating and dealing with quality issues.
Flag potential resources for promotion or demotion based on quality results.
Run regular analysis on resource and language quality status.
Monitor edit distance per language and help to enhance language output.
Drive global language quality strategy and establish tools to monitor the quality of outsourced language translations.
Work with Terminology Coordinator to make sure language assets are created and updated as needed.
Help to build and design a robust and efficient Quality system as well as the creation of SOPs related to this function.
Contribute to conceive developments/enhancements and best practices in Language Quality.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
3-5 years’ experience as a Language Quality Specialist dealing with multilingual projects.
Mediation/negotiation skills in working with people from different countries and cultures.
Ability to multitask and quickly adapt to change.
High level of commitment and motivation is essential.
Higher education in translation-related studies, or equivalent experience.
Excellent oral, written, and interpersonal communication skills in English.
Extensive knowledge of Multilingual Quality Monitoring processes.
Proven skills of analysis, time management, organization, and attention to detail.
PHYSICAL REQUIREMENTS
Extensive use of keyboard requiring repetitive motion of fingers.
Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
Regular sitting for extended periods of time.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
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Language Quality Specialist employer: IQVIA
Contact Detail:
IQVIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Language Quality Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in multilingual quality monitoring processes. This will not only help you understand the role better but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Network with professionals in the language quality field, especially those who have experience working with global suppliers. Engaging with them can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled quality issues in past roles. Being able to articulate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Stay updated on the tools and technologies used in quality management systems. Showing that you're tech-savvy and adaptable can be a significant advantage in this role.
We think you need these skills to ace Language Quality Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Language Quality Specialist. Focus on your skills in multilingual projects, quality monitoring processes, and any specific achievements that demonstrate your ability to improve translation quality.
Craft a Compelling Cover Letter: In your cover letter, express your passion for language quality and how your background aligns with the responsibilities outlined in the job description. Mention your mediation and negotiation skills, and provide examples of how you've successfully dealt with quality issues in the past.
Showcase Relevant Skills: Emphasise your analytical skills, attention to detail, and ability to multitask. Provide specific examples of how you've contributed to quality management services or improvement plans in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents to ensure there are no spelling or grammatical errors. This is crucial for a role focused on language quality, as it reflects your attention to detail and professionalism.
How to prepare for a job interview at IQVIA
✨Showcase Your Experience
Be prepared to discuss your 3-5 years of experience as a Language Quality Specialist. Highlight specific multilingual projects you've worked on and the impact you had on quality outcomes.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with diverse teams and stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to mediate or negotiate quality issues and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Quality Monitoring Processes
Brush up on multilingual quality monitoring processes and be ready to discuss tools and strategies you've used in the past. Showing your knowledge in this area will demonstrate your commitment to maintaining high standards.
