At a Glance
- Tasks: Manage executive calendars, coordinate meetings, and oversee office operations.
- Company: IQVIA is expanding its Real World Evidence FSP team within a prominent Pharma company.
- Benefits: Role includes onsite presence three days per week to support team operations.
- Other info: Expert competency in Microsoft Office and collaboration tools is essential.
- Why this job: This position enables leadership effectiveness and supports team engagement in a dynamic environment.
- Qualifications: Requires a Bachelor's degree and 5-8 years of experience in operations or executive support.
The predicted salary is between 55000 - 65000 £ per year.
IQVIA is hiring to expand our dedicated Real World Evidence (RWE) FSP team, working fully within the environment of a prominent Pharma company. The Executive Operations Lead serves as a central coordinator and operational partner for executive leadership and staff both locally and on a global scale. This role blends executive support, office management, and team operations responsibilities to ensure smooth day-to-day execution of strategic priorities and administration needs. The Executive Operations Lead acts as a trusted "go-to" resource for staff and leadership, proactively identifying needs, creating and improving processes, and driving follow-through across teams. This individual plays an important role in enabling leadership effectiveness, supporting team engagement, and maintaining operational excellence in a matrixed environment.
Essential Functions
- Manage complex executive calendars, including meeting prioritization, scheduling, and resolving conflicts.
- Coordinate logistics for on-site and off-site meetings and events, including scheduling travel.
- Facilitate team communications, including recurring meetings, updates, and announcements.
- Assist in preparing presentations and materials for department and team meetings including summaries and follow-ups to support decision-making and alignment.
- Maintain strict confidentiality and professionalism in handling sensitive information.
- Oversee general office operations, including space management, equipment coordination, and vendor interactions.
- Serve as a primary point of contact for team members, helping resolve day-to-day operational questions and issues.
- Coordinate onboarding activities, including new hire setup, access, and orientation support.
- Maintain relationships with internal functions (e.g., IT, procurement) to support team needs.
- Contribute and/or lead small to medium operational initiatives, including planning, tracking progress, and reporting summaries to leadership.
- Develop and maintain tools, trackers, and documentation to support operational visibility and execution.
- Identify opportunities to streamline administrative workflows and improve efficiency.
- Demonstrate curiosity and proactive engagement with emerging AI tools and technologies to enhance productivity and efficiency.
Qualifications
- Bachelor's degree or equivalent experience.
- 5-8 years of experience in operations, executive support, project coordination, or related roles.
- Advanced administrative training with a minimum of five (5) years prior related experience.
- Strong organizational and time management skills with the ability to manage competing priorities.
- Excellent written and verbal communication skills.
- Proven ability to work effectively with stakeholders at all levels of the organization.
- High level of discretion, professionalism, and judgment.
- Strong problem-solving skills with a proactive, solution-oriented mindset.
- Flexibility to adjust to constantly changing demands and priorities.
- Ability to manage details while maintaining a broader view of priorities and objectives.
- Expert competency level in Microsoft Office and collaboration tools.
- Role includes onsite presence in local office three days per week and as required for business needs to support team operations.
Executive Operations Lead employer: IQVIA
IQVIA offers a unique opportunity to work within a leading Pharma company, focusing on Real World Evidence. Employees benefit from a collaborative environment and the chance to engage with emerging AI tools. The role requires onsite presence three days a week, fostering direct team interactions.
