Direct Line Manager - Clinical Project Management

Supervise and manage an assigned team of CPMs and their subsidiaries, who manage or support project management activities to mitigate risk, control cost, project schedule and ensure quality, time and budget deliverables are completed to the Sponsor's satisfaction in accordance with applicable SOPs, policies and practices. Ensure that employees are trained, and individual development is aligned and in place to meet project and organizational needs.

Essential Functions

• Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.
• Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.
• Ensure direct reports demonstrate working knowledge of Estimate at Completion (EAC), baseline and change control in terms of scope, budget, schedule and risk/issue management.
• Set performance expectations with direct reports.
• Train and onboard new-hired Project Management Analysts on process and procedures. Ensure required trainings are completed on time.
• Complete and discuss CPM competency framework with each direct report.
• Demonstrate tangible support to EES action planning.
• Actively engage with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.
• Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.
• Review and track employee resource allocation and ensure proper backfill is in place to ensure full and correct utilization.
• Produce status and tracking reports for team members and senior management i.e. monthly project reviews.
• Ensure direct reports process and approve invoices in an accurate and timely manner.
• Work with team members and support staff development including professional development, and mentoring.
• Produce and distribute reports and presentation materials.
• Establish goals that will increase project management knowledge and skill levels upgrade.
• Support team members in implementing continuous improvement activities for assigned projects.
• Partner with other functional groups to develop and implement process improvements.
• Prepare and present team information at meetings.
• Assist with department resourcing.
• Ensure required training courses are completed on time for self and team.
• Participate in function and/or corporate initiatives.

Qualifications

• Bachelor's Degree in life sciences or related field and related project management experience; or equivalent combination of education, training and experience.
• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
• Requires 5 years clinical research experience including 3 years leadership experience.
• Must have experience in clinical project management, clinical lead management or global trial experience.
• People Management - Experience managing and mentoring a team.
• People Management - Good team management skills.
• People Management - Ability of managing underperformance proactively.
• Communication - Excellent communication and interpersonal skills.
• Problem Solving - Good problem-solving skills.
• Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
• Leadership - Good influencing and negotiation skills.
• Leadership - Good judgment and decision-making skills.
• Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences.
• Collaboration - Excellent customer service skills.
• Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements, i.e. ICH GCP and relevant local laws, regulations and guidelines.
• IT Skills - Strong software and computer skills, including MS Office applications.
• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.