At a Glance
- Tasks: Lead Digital Health Operations and collaborate with cross-functional teams to drive innovative projects.
- Company: Join IQVIA, a global leader in clinical research and healthcare intelligence.
- Benefits: Competitive salary, professional development, and a chance to impact patient outcomes.
- Other info: Dynamic work environment with opportunities for career growth and global study delivery.
- Why this job: Be at the forefront of digital health innovation and make a real difference in healthcare.
- Qualifications: Bachelor’s degree and 3 years of experience in clinical trials required.
The predicted salary is between 56700 - 69300 £ per year.
This service primarily leads the development of Digital Health Operations deliverables to meet the needs of the study/program and internal stakeholders. The service will be required to provide technical expertise in Digital Health development, specification development and provide subject matter expertise to cross functional study teams. The service will lead all Digital Health Operations related activities and will be the main point of contact for the cross-functional study team. This service is expected to maintain an awareness of industry benchmarks and evaluate innovative new technologies to ensure the Digital Health Center of Excellence (CoE) processes are at the ‘best practice’ level of performance.
Responsibilities
- Services rendered will adhere to applicable sponsor SOPs, WIs, policies, local regulatory requirements, etc.
- Provide advice/recommendation to study teams regarding supplier(s) and technology alternatives.
- Complete Requests for Proposal documentation and recommend appropriate suppliers to support study needs.
- Provide leadership and expertise for the completion of supplier specification development and set-up activities through the lifecycle of a trial.
- Lead the cross functional study team through changes of scope, providing technical expertise on the change of scope, assessment of risk, and oversight of system requirements updates.
- Serve as the point of contact specific to inspection readiness activities between the study team and the Digital Health technology suppliers.
- Effectively manage internal and external business partner relationships in support of R&D Operations’ deliverables.
- Monitor key performance indicators (KPIs) and metrics for services provided by suppliers.
- Conduct Lessons Learned sessions following the completion of study start-up activities and as necessary, throughout other phases of the clinical development process.
- Effectively support the study team in close-out/deactivation of the technology system.
Requirements
- Bachelor’s degree (University degree) or equivalent education / relevant experience required.
- At least 3 years operational experience in clinical trials with a pharmaceutical company and/or a Clinical Research Organization is required.
- Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required.
- Familiarity with industry best practices for vendor management is required.
- Strong project management skills and presentation skills with the ability to lead a team independently is required.
- Experience with Digital Health solutions, including ePRO, eCOA, and EDC platforms.
- Strong knowledge of Clinical Operations and Clinical Development processes.
- Sponsor-facing communication and stakeholder management experience.
- Global study delivery experience.
- Proven ability to lead implementation projects and manage external suppliers.
Digital Health Operations Manager - Sponsor Dedicated employer: IQVIA
IQVIA in Livingston, Scotland is an excellent employer that fosters a collaborative team environment and prioritises employee growth through outstanding career development opportunities. Working as a Lab Operations Assistant here not only allows you to contribute to meaningful projects but also ensures you are part of a supportive workplace that values safety and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Health Operations Manager - Sponsor Dedicated
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like IQVIA.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at IQVIA.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like IQVIA, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Digital Health Operations Manager - Sponsor Dedicated
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IQVIA.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IQVIA.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IQVIA. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IQVIA. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IQVIA
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IQVIA’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
