IQVIA is seeking a Manager, Operations & Enablement to own and optimize the Client Services operating model, governance, and enablement capabilities across product, customer success and client services leadership. You will drive adoption of Gainsight, Intercom and related tooling, define KPIs, and lead scalable onboarding for enterprise accounts.
In this role you will partner with Product, Customer Success and leadership to translate strategy into repeatable ways of working, ensuring successful
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Client Services Ops & Enablement Lead employer: IQVIA
At IQVIA, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises innovation and employee well-being. Our South West England location provides flexible working arrangements, comprehensive well-being support, and robust career development opportunities through our AI-powered talent marketplace, ensuring that you can thrive both personally and professionally while contributing to meaningful advancements in healthcare.
