At a Glance
- Tasks: Drive strategic workflows and support healthcare projects with data-driven insights.
- Company: Join a global leader in healthcare intelligence and clinical research.
- Benefits: Access to cutting-edge technology, diverse opportunities, and a supportive work culture.
- Why this job: Make a real impact on patient care and improve health outcomes globally.
- Qualifications: Experience in data analysis, project management, and excellent communication skills.
- Other info: Dynamic environment with endless growth potential and a commitment to diversity.
The predicted salary is between 36000 - 60000 Β£ per year.
We are seeking an Operations Engineer to join our group of data-driven experts dedicated to supporting the Healthcare sector. We partner with internal Commercial and Development functions to drive the efficient creation of timely and high-quality information assets to our clients. We are subject matter experts applying specialist knowledge to provide insight into the utilisation of information assets and shaping future offerings through innovation.
The role
- Drive the strategic workflow activities, providing support and expertise in the production of IQVIA UK data.
- Support and drive UK based projects by implementing positive change to support business initiatives.
- Act as the primary point of contact for the onboarding of new suppliers into the production environment, leading on project plans and collaborating across functions.
- Investigate challenges, analyse complex business problems and make recommendations to improve on procedures whilst applying best practices.
- Coordinate offshore teams to deliver high quality outputs on time.
- Identify opportunities to improve data quality that lead to improved customer satisfaction.
- Think creatively to generate solutions and improvements to current processes that deliver value to our clients.
What to expect
- Develop an expertise in relevant IQVIA UK data assets and processes.
- Coordinate with various external teams in case of any issues with data and arrive at quick resolutions.
- Support all Production functions where need arises to ensure delivery to clients on time.
- Act as escalation point between offshore teams and internal commercial stakeholders regarding the status of supplier onboarding, data assets, changes and issues.
- Lead complex pieces of data analysis and operational processes to answer business questions.
- Support the wider organisation by providing pertinent information to allow investigation of data queries from internal and external clients.
- Coordinate with technical teams on enhancements or new projects to create user stories for business requirements using Jira, creating test plans and executing UAT.
- Contribute to team effort through communication, cooperation and coordination across IQVIA.
What weβre looking for
- Proven experience in relevant field.
- Highly numerate with an unconditional love for data, numbers, process and analytics.
- Project management experience or skills.
- Excellent organisational skills and ability to handle multiple activities with changing priorities.
- Excellent written and verbal communication skills with ability to interpret and present complex concepts.
- Experience using a reporting tool, such as Power BI is a plus.
- Experience in collaborating across domains or geographies.
- Desired (but not essential) some awareness of agile methodologies, big data and associated tools.
- Desired (but not essential) some Pharmaceutical industry knowledge.
- Desired (but not essential) experience creating scripts to automate processes and develop dashboards (eg Python, PowerShell, Power Automate).
Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.
You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.
Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.
IQVIA is a strong advocate of diversity and inclusion in the workplace.
We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.
Operations Specialist employer: IQVIA LLC
Contact Detail:
IQVIA LLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Operations Specialist
β¨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that arenβt even advertised yet.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can contribute to their goals, especially in data-driven projects.
β¨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews. Think about how youβd approach challenges in operations and data management.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Specialist
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Specialist role. Highlight your relevant experience and skills that match the job description, especially your love for data and project management skills.
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, ensure your application reflects your ability to present complex concepts clearly. Use concise language and structure your documents well to make a great impression.
Be Honest and Authentic: We value integrity, so be truthful about your experiences and skills in your application. If you have gaps in your knowledge, itβs better to acknowledge them rather than exaggerate your expertise.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application goes straight to the right people and shows your enthusiasm for joining our team at StudySmarter.
How to prepare for a job interview at IQVIA LLC
β¨Know Your Data
As an Operations Specialist, you'll be working with data constantly. Make sure you brush up on relevant IQVIA UK data assets and processes before the interview. Being able to discuss specific data sets and how they can impact business decisions will show your expertise and enthusiasm for the role.
β¨Showcase Your Problem-Solving Skills
The job involves investigating challenges and analysing complex business problems. Prepare examples from your past experiences where you've successfully identified issues and implemented solutions. This will demonstrate your analytical skills and ability to think creatively, which are crucial for this position.
β¨Communicate Clearly
Excellent written and verbal communication skills are a must. Practice explaining complex concepts in simple terms, as you may need to present findings to various stakeholders. Consider doing mock interviews with friends or family to refine your communication style and ensure clarity.
β¨Familiarise Yourself with Project Management Tools
Since project management experience is valued, make sure you're comfortable discussing any tools you've used, like Jira. If you have experience creating user stories or executing UAT, be ready to share those insights. This will highlight your organisational skills and readiness to handle multiple activities.