National Account Manager

You will manage, lead and develop business through specific multiple and regional accounts as well as providing input to the develop brand and category plans.

You will ensure plans reflect account opportunities and account strategy reflects company objectives, maximising product brand shares.

You will provide accurate and timely sales volume and value forecasts.

You will maintain updated information and reports with account trading policies and business objectives and ensure that the most favourable trading terms on price, service & profitability are negotiated.

You will ensure promotional activity and new product listings maximise potential business in all accounts and to communicate all relevant information to the Business Controller.

You will control product promotional budgets and identify improvement opportunities, maintaining control of overheads and expenses within defined limits to ensure the most economic coverage of accounts.

You will monitor and control account development and deliver budgeted sales and KPIs.

You will monitor competitor activity and report on any such activity, as well as making recommendations and implementing alternative business strategy in light of changing market conditions.

You will establish working relationships with marketing, client management, sales planning & finance (for logistics) and liaise with the Logistics Manager over clients' stock to ensure sufficient stock is available to meet existing and future requirements.

You will carry out any other reasonable task or tasks in connection with the job function, as requested by your manager, including a willingness to work flexibly beyond standard operating hours when required.

You will attend client review meetings as necessary.

• Minimum of 1 years account management experience with Pharmacy Wholesale such as AHA, Phoenix or Alliance.
• Background in trading medicines (P&POM).
• Demonstrable experience of working with customers to build multi-level relationships.
• Demonstrable experience of creating and delivering successful account plans.

• Bachelor degree (preferable).

• Negotiation Expertise: Proven ability to negotiate effectively to maximize sales opportunities and deliver optimal outcomes for clients.
• Data Analysis & Excel Proficiency: Intermediate-level Excel skills, including the ability to identify and analyse trends, interpret data, and develop actionable commercial recommendations.
• Commercial Acumen: Strong understanding of P&L management and key financial drivers that influence business performance.
• Forecasting Accuracy: Demonstrated capability in producing accurate forecasts for sales, trade spend, and related metrics.
• Analytical Skills: Exceptional ability to interpret complex sales data and translate insights into reliable forecasts and strategic decisions.
• Presentation Skills: Proficient in creating impactful presentations using PowerPoint to communicate insights and recommendations effectively.
• Financial Insight: Solid grasp of critical financial measures such as ROI calculations, promotional evaluation, return on capital employed, and sales modeling.
• Relationship Management: Skilled in building and maintaining strong relationships with customers at multiple levels, as well as fostering collaboration across internal cross-functional teams.