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- Tasks: Lead a team to deliver mission-critical cloud services and ensure high availability.
- Company: Join IQVIA, a global leader in clinical research and healthcare intelligence.
- Benefits: Competitive salary, career development, and the chance to work on impactful projects.
- Why this job: Make a real difference in healthcare by enhancing service reliability and operational excellence.
- Qualifications: 10+ years in CloudOps/SRE roles with strong leadership and technical skills.
- Other info: Dynamic environment with opportunities for continuous improvement and innovation.
The predicted salary is between 60000 - 84000 £ per year.
We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities, ensuring high availability, reliability, and scalability of cloud platforms. You will drive operational excellence, champion automation, and foster collaboration across cross-functional teams to deliver secure, resilient solutions.
Key Responsibilities- Team Leadership & Management
- Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement.
- Manage on-call rota and operational readiness for 24/7 support.
- Oversee administrative and resource planning tasks.
- Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary.
- Cloud Operations & Automation
- Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.
- Automate provisioning, configuration, and scaling of AWS cloud resources.
- Build and maintain CI/CD pipelines for infrastructure and application deployments.
- Platform Reliability & Performance
- Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.
- Optimise system performance through metrics, dashboards, and proactive tuning.
- Implement cost optimisation strategies for cloud resource usage.
- Application Support
- Become familiar with the application and service to be able to provide L2 support.
- Co-ordinate with Service Management, Engineering & DevOps around application issues.
- Operational Excellence
- Develop and maintain disaster recovery and backup strategies.
- Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI).
- Maintain comprehensive documentation for infrastructure and operational processes.
- Collaboration & Continuous Improvement
- Partner with QA, Product, and Development teams to enhance service reliability.
- Drive initiatives to improve time-to-market, quality, and resilience of solutions.
- Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities.
- Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks.
- Proficient in Python or similar programming languages.
- Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation.
- Strong problem-solving skills and ability to work in fast-paced, distributed teams.
- Eligible for DBS check and UK Security Clearance.
- Experience supporting client-facing systems in public sector or healthcare.
- Familiarity with secure systems handling sensitive data.
- Proactive mindset for identifying operational improvements.
Note: This role is not eligible for UK visa sponsorship.
Site Reliability Engineering Lead in London employer: IQVIA LLC
Contact Detail:
IQVIA LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineering Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Site Reliability Engineering. Use mock interviews with friends or mentors to build confidence and refine your answers.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source. This not only demonstrates your technical abilities but also your passion for the field, making you stand out to potential employers.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows your enthusiasm for the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Site Reliability Engineering Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in CloudOps and leadership. We want to see how your skills align with the role of Site Reliability Engineering Lead, so don’t hold back on showcasing your relevant achievements!
Show Off Your Technical Skills: Since this role is all about hands-on technical expertise, be sure to mention your experience with IaC tools like Terraform and Ansible. We love seeing candidates who can demonstrate their proficiency in AWS and automation, so let us know what you've done!
Highlight Team Leadership Experience: As a Site Reliability Engineering Lead, you'll be managing a team, so it's crucial to showcase your leadership skills. Share examples of how you've mentored others or led projects, and how you foster collaboration within teams. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of your application. Plus, we love seeing candidates who take that extra step to connect with us directly!
How to prepare for a job interview at IQVIA LLC
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially AWS, Terraform, and Ansible. Brush up on your knowledge of Infrastructure-as-Code and CI/CD pipelines, as these will likely come up during technical discussions.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams and driving operational excellence. Be ready to discuss how you've mentored team members and handled performance management in previous roles.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve successfully resolved incidents or optimised system performance. Use metrics and outcomes to illustrate your impact, as this will show your analytical skills and proactive mindset.
✨Understand the Client's Needs
Research the UK Public Sector client you’ll be working with. Familiarise yourself with their challenges and how your role can contribute to their goals. This will not only impress your interviewers but also demonstrate your commitment to delivering secure and resilient solutions.
