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For Companies At a Glance
- Tasks: Drive strategic workflows and support healthcare projects with data-driven insights.
- Company: Join a global leader in healthcare intelligence and clinical research.
- Benefits: Competitive salary, diverse work culture, and opportunities for career growth.
- Why this job: Make a real impact on patient care while working with cutting-edge technology.
- Qualifications: Experience in data analysis, project management, and excellent communication skills.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Operations Engineer to join our group of data-driven experts dedicated to supporting the Healthcare sector. We partner with internal Commercial and Development functions to drive the efficient creation of timely and high-quality information assets to our clients. We are subject matter experts applying specialist knowledge to provide insight into the utilisation of information assets and shaping future offerings through innovation.
The role
- Drive the strategic workflow activities, providing support and expertise in the production of IQVIA UK data.
- Support and drive UK based projects by implementing positive change to support business initiatives.
- Act as the primary point of contact for the onboarding of new suppliers into the production environment, leading on project plans and collaborating across functions.
- Investigate challenges, analyse complex business problems and make recommendations to improve on procedures whilst applying best practices.
- Coordinate offshore teams to deliver high quality outputs on time.
- Identify opportunities to improve data quality that lead to improved customer satisfaction.
- Think creatively to generate solutions and improvements to current processes that deliver value to our clients.
What to expect
- Develop an expertise in relevant IQVIA UK data assets and processes.
- Coordinate with various external teams in case of any issues with data and arrive at quick resolutions.
- Support all Production functions where need arises to ensure delivery to clients on time.
- Act as escalation point between offshore teams and internal commercial stakeholders regarding the status of supplier onboarding, data assets, changes and issues.
- Lead complex pieces of data analysis and operational processes to answer business questions.
- Support the wider organisation by providing pertinent information to allow investigation of data queries from internal and external clients.
- Coordinate with technical teams on enhancements or new projects to create user stories for business requirements using Jira, creating test plans and executing UAT.
- Contribute to team effort through communication, cooperation and coordination across IQVIA.
What we’re looking for
- Proven experience in relevant field.
- Highly numerate with an unconditional love for data, numbers, process and analytics.
- Project management experience or skills.
- Excellent organisational skills and ability to handle multiple activities with changing priorities.
- Excellent written and verbal communication skills with ability to interpret and present complex concepts.
- Experience using a reporting tool, such as Power BI is a plus.
- Experience in collaborating across domains or geographies.
- Desired (but not essential) some awareness of agile methodologies, big data and associated tools.
- Desired (but not essential) some Pharmaceutical industry knowledge.
- Desired (but not essential) experience creating scripts to automate processes and develop dashboards (eg Python, PowerShell, Power Automate).
Those who join us become part of a recognised global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.
You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.
Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.
IQVIA is a strong advocate of diversity and inclusion in the workplace.
We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximise their personal potential.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Operations Specialist in London employer: IQVIA LLC
Contact Detail:
IQVIA LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your answers, making you more confident when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Operations Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Specialist role. Highlight your relevant experience and skills that match the job description, especially your love for data and project management.
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language to explain complex concepts, just like you would in the job!
Highlight Your Problem-Solving Abilities: We want to see how you tackle challenges! Include examples of how you've investigated issues and made recommendations in previous roles. This will show us you're ready to drive positive change.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at IQVIA LLC
✨Know Your Data
As an Operations Specialist, you'll be working with data constantly. Make sure you brush up on relevant IQVIA UK data assets and processes before the interview. Being able to discuss specific data sets and how they can impact business decisions will show your expertise and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex business problems in the past. Think about times when you've had to analyse data or improve processes. This will demonstrate your analytical skills and ability to think creatively, which are crucial for this position.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining complex concepts in simple terms. You might be asked to present your ideas or findings during the interview, so being articulate and confident will help you stand out.
✨Familiarise Yourself with Project Management Tools
Since project management experience is a plus, it’s a good idea to get comfortable with tools like Jira. If you have experience creating user stories or executing UAT, be ready to discuss that. Showing familiarity with these tools will highlight your readiness to hit the ground running.
