Associate Director, Solution and Delivery Lead (SDL) in London

IQVIA is seeking an experienced Senior Project Manager to lead the delivery of complex, high-visibility Real World Evidence (RWE) engagements. This role is accountable for end-to-end delivery excellence across one or more large or strategically important studies, ensuring projects are delivered on time, within scope and budget, and in compliance with IQVIA quality, regulatory, and data privacy standards.

The Senior Project Manager operates with a high degree of autonomy and is expected to own client relationships at the study or program level, proactively manage risk, and contribute to solution development, proposal delivery, and continuous improvement of RWE delivery practices.

Key Responsibilities:

• Lead end-to-end delivery of complex RWE engagements, including observational studies, registries, database analyses, chart reviews, and other non-interventional research (e.g., integrated evidence planning).
• Own and manage project plans, timelines, milestones, resourcing models, and budgets, ensuring high-quality and financially responsible delivery.
• Provide day-to-day project oversight to cross-functional teams including epidemiology, biostatistics, data management, medical writing, regulatory/ethics, and vendors.
• Drive execution across the full project lifecycle, including study startup, operationalization, tool/EDC implementation, and close-out.
• Identify, assess, and manage complex risks and dependencies, developing and implementing mitigation strategies independently.

Quality, Compliance & Governance Ownership:

• Ensure all deliverables meet IQVIA quality standards, SOPs, and applicable regulatory, ethics, and data privacy requirements.
• Maintain inspection-ready documentation and proactively resolve quality or compliance risks.
• Lead internal and client governance meetings, including status reporting, issue escalation, and decision documentation.

Client Engagement & Leadership:

• Serve as the primary senior point of contact for clients on assigned projects, building trusted relationships.
• Manage client expectations at both operational and strategic levels, addressing issues proactively.
• Support solution or account leaders with delivery insights for broader client planning.

Solutioning & Business Support:

• Contribute to proposals, scope development, feasibility assessments, and bid defenses.
• Apply knowledge of the IQVIA RWE portfolio to support integrated, client-focused solutions.
• Support continuous improvement initiatives across RWE delivery practices.

Team & Capability Development:

• Provide mentoring and informal leadership to Project Managers and Associate Project Managers.
• Model strong project leadership, accountability, and client-centered behaviours.

Qualifications & Experience:

• Bachelor’s degree required; advanced degree (Master’s or PhD) preferred in life sciences, public health, epidemiology, biostatistics, or related field.
• Typically 5–8+ years of project management experience in RWE, observational research, late-phase research, or healthcare consulting.
• Demonstrated success managing large or complex RWE engagements with significant client interaction.
• Strong understanding of real-world study designs, data sources, and regulatory/ethics frameworks.
• Experience working in global, matrixed organizations.

Skills & Competencies:

• Advanced project planning, financial management, and delivery oversight.
• Senior-level client and stakeholder management.
• Proactive risk management and complex problem solving.
• Cross-functional leadership and influence.
• Strong quality, compliance, and audit-readiness mindset.
• Excellent written and verbal communication skills.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.