Executive Operations Lead – FSP

IQVIA is hiring to expand our dedicated Real World Evidence (RWE) FSP team, working fully within the environment of a prominent Pharma company. The Executive Operations Lead serves as a central coordinator and operational partner for executive leadership and staff both locally and on a global scale. This role blends executive support, office management, and team operations responsibilities to ensure smooth day-to-day execution of strategic priorities and administration needs. The Executive Operations Lead acts as a trusted “go-to” resource for staff and leadership, proactively identifying needs, creating and improving processes, and driving follow-through across teams. This individual plays an important role in enabling leadership effectiveness, supporting team engagement, and maintaining operational excellence in a matrixed environment.

Essential Functions

• Manage complex executive calendars, including meeting prioritization, scheduling, and resolving conflicts
• Coordinate logistics for on-site and off-site meetings and events, including scheduling travel
• Facilitate team communications, including recurring meetings, updates, and announcements
• Assist in preparing presentations and materials for department and team meetings including summaries and follow-ups to support decision-making and alignment
• Maintain strict confidentiality and professionalism in handling sensitive information
• Oversee general office operations, including space management, equipment coordination, and vendor interactions
• Serve as a primary point of contact for team members, helping resolve day-to-day operational questions and issues
• Coordinate onboarding activities, including new hire setup, access, and orientation support
• Maintain relationships with internal functions (e.g., IT, procurement) to support team needs
• Contribute and/or lead small to medium operational initiatives, including planning, tracking progress, and reporting summaries to leadership
• Develop and maintain tools, trackers, and documentation to support operational visibility and execution
• Identify opportunities to streamline administrative workflows and improve efficiency
• Demonstrate curiosity and proactive engagement with emerging AI tools and technologies to enhance productivity and efficiency

Qualifications

• Bachelor’s degree or equivalent experience
• 5–8 years of experience in operations, executive support, project coordination, or related roles
• Advanced administrative training with a minimum of five (5) years prior related experience
• Strong organizational and time management skills with the ability to manage competing priorities
• Excellent written and verbal communication skills
• Proven ability to work effectively with stakeholders at all levels of the organization
• High level of discretion, professionalism, and judgment
• Strong problem-solving skills with a proactive, solution-oriented mindset
• Flexibility to adjust to constantly changing demands and priorities
• Ability to manage details while maintaining a broader view of priorities and objectives
• Expert competency level in Microsoft Office and collaboration tools
• Role includes onsite presence in local office three days per week and as required for business needs to support team operations