Manager – Strategic Consulting and Mixed-methods Research, Patient-Centered Solutions in London

London, United Kingdom | Full time | Hybrid

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.

The Patient Centered Solutions team (PCS) leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative, quantitative, mixed-methods, survey-based, and implementation science research that informs development, access, and real-world use of medical products and healthcare interventions.

Become part of a recognized global leader in patient-focused research. Keep growing with an organization that encourages and invests in continuous professional and personal development. Develop your business and leadership skills further, with coaching from senior leaders. Continue challenging yourself by addressing the toughest client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry. Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient-centric.

Responsibilities

• Overseeing a portfolio of projects in the field of patient-centered research, specifically in mixed-methods research, survey science, and implementation science.
• Developing and communicating strategic insights and recommendations to clients.
• Collaborating directly with IQVIA’s senior leaders and independently managing client relationships on each project.
• Acting as the day-to-day manager for a portfolio of consulting projects with responsibility for project delivery and client relationships.
• Coaching and directing junior team members.
• Developing a broad knowledge of patient science and how it addresses client needs for evidence generation and dissemination, regulatory and market access strategy.
• Expanding expertise in mixed-methods research and survey science while supporting survey design, item development, response scaling, cognitive testing, and item reduction.
• Partnering with scientific team members to develop study material and conduct patient-centered research.
• Integrating results from research and analysis workstreams into strategic recommendations.
• Creating reports, presentations and facilitating workshops.
• Contributing to business development and assisting with, or leading proposal development.
• Supporting people-related activities such as recruitment, training and development.
• Leading special initiatives such as knowledge management and process improvement.
• Mentoring 1-3 junior team members.

Essential experience, skills and education required

• An advanced academic science degree in public health, epidemiology, psychology, sociology, medical anthropology, health economics or another related field.
• Minimum of 5 years of experience in at least 1 of the above fields.
• Previous experience in strategic consulting and client services.
• Advanced knowledge of COA/PRO, mixed-methods and survey science.
• Advanced knowledge of the healthcare regulatory processes and international payer systems.
• Excellent written and verbal communication skills including presenting, facilitating meetings and workshops, and report writing.
• Demonstrable analytical, interpretative, and problem-solving skills.
• Excellent interpersonal skills and ability to work effectively with others.
• An ability to work in a fast-paced environment with demonstrated ability to effectively manage multiple tasks.
• An ability to establish and maintain effective working relationships in multi-disciplinary and international teams.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Where you'll work

Hybrid. You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.