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For Companies At a Glance
- Tasks: Join our team to handle personal injury claims with precision and care.
- Company: IQUW is the UK's leading specialist motor insurer, dedicated to tailored insurance solutions.
- Benefits: Enjoy competitive salary, generous holiday allowance, and professional development support.
- Why this job: Make a real impact in a supportive, dynamic environment that values your contributions.
- Qualifications: Experience in a legal setting is a plus; strong interpersonal and organisational skills are essential.
- Other info: Flexible full-time and part-time positions available; apply now to kickstart your career!
The predicted salary is between 28800 - 43200 ÂŁ per year.
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Join to apply for the Personal Injury Claims Handler role at IQUW
About us
ERS is the UK\’s leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it\’s vital for their passion or livelihood. Standard insurance often doesn\’t cut it. That\’s why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers\’ unique needs.
Overview
About us
ERS is the UK\’s leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it\’s vital for their passion or livelihood. Standard insurance often doesn\’t cut it. That\’s why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers\’ unique needs.
The role
Accelerate Your Career with Us!
Looking to accelerate your career? Join our vibrant Personal Injury team as a Case Handler! Be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. With access to expert technical training and a clear path to handling complex personal injury cases, your journey to professional growth starts here—are you ready?
Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We\’re all about encouraging initiative and valuing each member\’s contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish.
Key Responsibilities
- Adhere to Pre and Post Litigation Procedures: Ensure compliance with all relevant procedures throughout the life of a claim, aiming for effective and economical case conclusions.
- Claims Validation: Cross-check claims details to ensure they align with our records.
- Underwriting Scrutiny: Vigilantly identify and refer any questionable underwriting for further review.
- Establish Loss Circumstances: Clearly ascertain the circumstances surrounding any loss and conduct appropriate liability enquiries.
- Validate Accounts and Authorize Payments: Confirm the accuracy of accounts and fee notes before authorizing payments.
- Maintain Accurate Estimates: Keep precise estimates updated throughout the life of the claim, adjusting where necessary.
Skills And Experience
- Legal Environment Experience: Experience working in a legal setting an advantage.
- Interpersonal Skills: Strong skills in building and maintaining relationships.
- Articulate and Numerate: Highly articulate with strong numerical abilities.
- Customer Service Focus: A commitment to delivering first-class customer service.
- Organizational Abilities: Highly organised with an innate ability to prioritise and deliver effectively
Benefits
- Competitive Benchmarked Salary: Ensuring fair compensation aligned with industry standards.
- Generous Holiday Allowance: 25 days of holiday each year.
- Discretionary Bonus Scheme: Rewarding exceptional performance.
- Employee Assistance Programme: Providing support for personal and professional challenges.
- Annual Holiday Buy: Option to purchase up to 3 additional days of holiday.
- Salary Sacrifice Benefits: Tax-efficient ways to access additional benefits.
- Annual Benefits Reviews: Regular evaluations to ensure the best offerings.
- Professional Development: Support for your Professional Qualifications, we’re committed to your professional growth and will support you every step of the way.
If you’re looking for a role where you can make a real impact, apply today, and become part of a team that’s redefining the industry!
We welcome applications for both full time and part time positions.
Additional Info
- A full job description can be seen here .
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Finance and Sales
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Insurance
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Personal Injury Claims Handler employer: IQUW
Contact Detail:
IQUW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Claims Handler
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Personal Injury Claims Handler. Understanding the nuances of claims validation and loss circumstances will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance and legal sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at IQUW.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully resolved issues in previous roles. This will highlight your commitment to delivering first-class service, which is crucial for this position.
✨Tip Number 4
Research IQUW's core values—Empowerment, Collaboration, Drive, and Inclusivity. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as skills and experience.
We think you need these skills to ace Personal Injury Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Personal Injury Claims Handler position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your experience in a legal environment, customer service skills, and any relevant qualifications. Use bullet points for clarity and ensure it is well-organised and easy to read.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your ability to handle claims effectively and your commitment to exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at IQUW
✨Understand the Company Values
Before your interview, make sure you understand IQUW's core values: Empowerment, Collaboration, Drive, and Inclusivity. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these qualities in previous roles.
✨Showcase Your Customer Service Skills
As a Personal Injury Claims Handler, delivering exceptional customer service is crucial. Prepare to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past, highlighting your commitment to providing first-class service.
✨Demonstrate Your Organisational Abilities
The role requires strong organisational skills. Be ready to discuss how you prioritise tasks and manage your time effectively, especially when dealing with multiple claims. Consider sharing a situation where your organisational skills led to a successful outcome.
✨Prepare for Technical Questions
Since the position involves handling complex personal injury cases, brush up on relevant legal procedures and terminology. Be prepared to answer technical questions related to claims validation and underwriting scrutiny, showcasing your knowledge and experience in a legal environment.
