Infrastructure & Platforms Manager

We are seeking a dynamic and experienced Infrastructure and Platforms Manager to lead our dedicated team of Infrastructure and Network Engineers. The ideal candidate will possess a strong technical background, proven leadership abilities, and a strategic mindset to drive the continuous improvement and security of our infrastructure.

This role would suit a visionary leader who can motivate and inspire a team to take ownership of their roles, embrace agile methodologies, and ensure the resilience and robustness of our infrastructure against vulnerabilities and cyber threats.

This role is offered on a remote basis with occasional travel to Swansea and/or London required., * Lead, mentor, and motivate a team of infrastructure and network engineers, fostering a culture of ownership, accountability, and continuous improvement.

• Develop and implement strategic plans for infrastructure maintenance, upgrades, and expansion, ensuring alignment with organisational goals.

• Champion agile methodologies to enhance team productivity, streamline workflows, and deliver high-quality infrastructure services.

• Oversee the maintenance and support of Windows and Linux servers, ensuring optimal performance and reliability.

• Manage network connectivity and firewall configurations to ensure secure and efficient communication across the organisation.

• Coordinate and prioritise service requests, ensuring timely and effective resolution of user issues.

• Implement and maintain robust security measures to protect infrastructure from vulnerabilities and cyber-attacks.

• Collaborate with other departments to understand infrastructure needs and deliver solutions that support business objectives.

• Monitor infrastructure performance, identify potential risks, and implement proactive measures to mitigate them.

• Stay updated on emerging technologies and industry trends to drive innovation and continuous improvement in infrastructure and cloud platforms.

• Proven experience in a senior leadership role within infrastructure and cloud platform management.

• Strong technical expertise in managing Windows and Linux servers, network connectivity, and firewalls.

• Demonstrated ability to lead and motivate a diverse team of engineers, fostering a collaborative and high-performance culture.

• Proficiency in agile methodologies and experience in implementing agile practices within technical teams.

• In-depth understanding of infrastructure security best practices and experience in mitigating cyber threats.

• Excellent problem-solving skills, with the ability to analyse complex technical issues and develop effective solutions.

• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

• Strategic thinking and the ability to align infrastructure initiatives with organisational goals.

• Hands-on experience with data centre management and cloud services (VMWare, Azure, AWS, GCP), container technologies (Docker, Kubernetes), and infrastructure automation tools (Terraform).

• Strong understanding of network fundamentals, security, databases, and version control systems.

• Proficient in scripting languages like Python, Bash, or JavaScript/TypeScript.

• Experience with observability, monitoring and log analysing tools like Application Insights, ELK, Datadog, Prometheus, or similar.

• SQL Server Administration skills, including backups and job scheduling.

• Knowledge of Hyper-V and Active Directory, including group policy.

• Experience with failover clustering and replication technologies.

• Proficient in backup management.

• Competitive Benchmarked Salary

• 25 days holiday

• Discretionary bonus scheme

• Employee assistance programme

• Annual holiday buy (up to 3 extra days)

• Salary sacrifice benefits

• Annual benefits reviews

• The option for professional qualifications and study support