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- Tasks: Resolve personal injury claims with precision and deliver exceptional customer service.
- Company: Join ERS, the UK's leading specialist motor insurer with a vibrant culture.
- Benefits: Competitive salary, generous holiday allowance, and professional development support.
- Why this job: Make a real impact in a dynamic team while accelerating your career.
- Qualifications: Experience in a legal environment and strong interpersonal skills are a plus.
- Other info: Flexible full-time and part-time positions available for aspiring professionals.
The predicted salary is between 28800 - 43200 £ per year.
ERS is the UK's leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it’s vital for their passion or livelihood. Standard insurance often doesn’t cut it. That’s why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers' unique needs.
Accelerate Your Career with Us! Join our vibrant Personal Injury team as a Case Handler! Be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. With access to expert technical training and a clear path to handling complex personal injury cases, your journey to professional growth starts here—are you ready?
Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We’re all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish.
Key responsibilities
- Adhere to Pre and Post Litigation Procedures: Ensure compliance with all relevant procedures throughout the life of a claim, aiming for effective and economical case conclusions.
- Claims Validation: Cross-check claims details to ensure they align with our records.
- Underwriting Scrutiny: Vigilantly identify and refer any questionable underwriting for further review.
- Establish Loss Circumstances: Clearly ascertain the circumstances surrounding any loss and conduct appropriate liability enquiries.
- Validate Accounts and Authorize Payments: Confirm the accuracy of accounts and fee notes before authorizing payments.
- Maintain Accurate Estimates: Keep precise estimates updated throughout the life of the claim, adjusting where necessary.
Skills and experience
- Legal Environment Experience: Experience working in a legal setting an advantage.
- Interpersonal Skills: Strong skills in building and maintaining relationships.
- Articulate and Numerate: Highly articulate with strong numerical abilities.
- Customer Service Focus: A commitment to delivering first-class customer service.
- Organisational Abilities: Highly organised with an innate ability to prioritise and deliver effectively.
Benefits
- Competitive Benchmarked Salary: Ensuring fair compensation aligned with industry standards.
- Generous Holiday Allowance: 25 days of holiday each year.
- Discretionary Bonus Scheme: Rewarding exceptional performance.
- Employee Assistance Programme: Providing support for personal and professional challenges.
- Annual Holiday Buy: Option to purchase up to 3 additional days of holiday.
- Salary Sacrifice Benefits: Tax-efficient ways to access additional benefits.
- Annual Benefits Reviews: Regular evaluations to ensure the best offerings.
- Professional Development: Support for your professional qualifications; we’re committed to your professional growth and will support you every step of the way.
If you’re looking for a role where you can make a real impact, apply today, and become part of a team that’s redefining the industry! We welcome applications for both full time and part time positions.
Personal Injury Claims Handler in London employer: IQUW Property Insurance
Contact Detail:
IQUW Property Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Claims Handler in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values—like empowerment and collaboration—and think of examples from your experience that showcase these traits. This will help you stand out as a perfect fit!
✨Tip Number 3
Practice your negotiation skills! As a Personal Injury Claims Handler, you'll need to negotiate settlements. Role-play with a friend or use online resources to sharpen your skills before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ERS.
We think you need these skills to ace Personal Injury Claims Handler in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Personal Injury Claims Handler role. Highlight any relevant legal experience and customer service skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about personal injury claims and how your values align with our core principles of Empowerment, Collaboration, Drive, and Inclusivity.
Showcase Your Interpersonal Skills: In this role, building relationships is key. Use your application to demonstrate your strong interpersonal skills and how you’ve successfully navigated customer interactions in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at IQUW Property Insurance
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of personal injury claims. Brush up on relevant laws and procedures, especially those related to pre and post litigation. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of communication with clients and colleagues, be prepared to demonstrate your interpersonal skills. Think of examples where you've successfully built relationships or resolved conflicts. This will highlight your ability to collaborate effectively within a team.
✨Be Articulate and Numerate
As a Personal Injury Claims Handler, you'll need to be both articulate and numerate. Practice explaining complex concepts clearly and confidently. Also, brush up on your numerical skills, as you'll likely need to discuss estimates and financial details during the interview.
✨Emphasise Customer Service
This role is all about delivering exceptional service. Prepare to share specific examples of how you've gone above and beyond for customers in the past. Highlighting your commitment to first-class customer service will resonate well with the interviewers.
