At a Glance
- Tasks: Support underwriting teams with data management and operational efficiency.
- Company: Join Starr, a rapidly growing global insurance organisation.
- Benefits: Inclusive workplace, training opportunities, and career development.
- Other info: Opportunity to work with cutting-edge systems and improve business operations.
- Why this job: Be part of a dynamic team making an impact in the insurance industry.
- Qualifications: Experience in data entry and knowledge of insurance processes required.
The predicted salary is between 56250 - 68750 £ per year.
Overview
About us
Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry.
Starr has grown into one of the world's fastest-expanding insurance organisations, writing business in 128 countries across six continents.
Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace.
Join us and become part of our talented and passionate workforce.
Role Purpose
Work closely with the Underwriting Operations Manager to provide responsive operational support, primarily to London underwriting teams.
Support smooth end-to-end underwriting workflows, including resolving policy administration system (PAS) queries and issues.
Primarily support a specific underwriting division, ensuring accurate, complete and timely data and reporting to improve divisional and wider business efficiency.
The Underwriting Operations team oversees
- business systems maintenance.
- adherence to underwriting processes and controls.
- evaluation and implementation of new systems or improved processes.
Key Responsibilities
- Act as a trusted business partner to underwriters, working with third-party providers to deliver responsive service, meet operational key performance indicators (KPIs) and underwriting service level agreements (SLAs), and support quality assurance by:
- Coordinating queries between underwriting teams, outsourced service providers and the wider business.
- Completing tasks in underwriting workflow systems and monitoring process efficiency and effectiveness.
- Ensuring accurate, complete and timely data across core systems, investigating and resolving anomalies.
- Collaborating across the business to enforce operational guidelines and processes and ensure compliance with industry regulations.
- Working with the wider operations team to follow core processes and optimise ways of working wherever possible.
- Providing data-driven business insights through reporting against agreed KPIs and SLAs.
- Working with external partners and vendors to resolve system and operational issues.
- Take ownership of ad hoc projects and other tasks assigned by Operations management and support their delivery.
The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies.
This description may be varied from time to time to reflect changing business requirements.
Qualifications, skills and experience
Essential
- Experience in data entry and processing, data quality checks, controls testing, and supporting internal and external audits in a regulated environment.
- Experience working with policy administration systems.
- Technical knowledge of the London insurance market, its processes, systems and counterparties.
- Attention to detail and a passion for investigation and troubleshooting.
- Intermediate to advanced Excel skills.
- Familiarity with business intelligence tools such as Power BI to analyse data and present meaningful trends.
Desirable
- Technical insurance knowledge gained in an insurance broking or underwriting environment.
- Familiarity with the Verisk Sequel Eclipse policy administration system, digital risk placement platforms such as PPL Next Gen, Verisk Whitespace and ebix Placing Hub, and broker portals.
- Advanced Excel skills, including building complex macros.
- Awareness of approaches and techniques for streamlining complex business processes.
- Ability to document processes by creating manuals, procedures, and illustrations.
- Core behavioural competencies
- Analysis and decision making
- Innovation and problem solving
- Performance focus
- Communication and influence
- Development of self and others
- Resilience and adaptability
- Additional Information
- A full job description can be seen here
Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees.
We offer first class training and development opportunities to all employees.
Our aim is to grow our own talent and bring out the best in people.
- #LI
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Underwriting Operations Assistant in London employer: IQUW Group
IQUW Group is an exceptional employer, offering a dynamic work environment in London where data analysts can thrive. With a strong focus on employee growth, competitive salaries, and a range of benefits including professional qualifications support and a discretionary bonus scheme, we foster a culture of collaboration and innovation. Join our passionate team and play a pivotal role in shaping the future of motor insurance analytics while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriting Operations Assistant in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
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✨Look Out for Graduate Schemes
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✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like IQUW Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Underwriting Operations Assistant in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at IQUW Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at IQUW Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at IQUW Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at IQUW Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at IQUW Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding IQUW Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
