Delegated Authority Technician in City of Westminster

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever‑changing marketplace.

Role Purpose

The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third‑party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework.

Responsibilities

• Ensure Underwriters are provided with appropriate service aligned to the market and STARR DUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium, and Delegated Claims Administrators (DCAs)).
• Bordereaux management and EPI monitoring assistance, supporting processing and resolving bordereaux or EPI queries.
• Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs).
• Prepare performance reporting and insights of STARR’s delegated authority arrangements, including KPIs, in discussion with Underwriting teams.
• Support the coordination of audit planning and follow‑up programme for Coverholders, MGAs, service companies and DCAs.
• Administrate the review process for all lineslips, consortium and master policies falling within STARR.
• Assist the Delegated Authority Team with any DA regulatory and Lloyd’s returns as required, with actions arising from market thematic reviews embedded within the company.
• Build and maintain strong relationships with all business units, particularly Underwriting teams.
• Attend the Delegated Underwriting Managers ('DUM') forums and other market seminars or workshops when required, providing summary updates to the Senior Compliance Officer.
• Provide administrative assistance and coordination support for internal and external audit reviews and other ad‑hoc DA projects.
• Undertake other reasonable duties compatible with experience and competencies as required.

Qualifications

• Relative experience working as an administrative role in Delegated Authorities within an insurance company, ideally Lloyd’s market.
• Attention to detail, excellent due diligence, and investigative skills.
• Strong analytical, written, and communication skills.
• Excellent organization and time‑management skills.
• Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner.
• IT literate with experience of third‑party Lloyd’s management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR.
• Strong Excel skills.
• Core behavioural competencies: Analysis and decision making, Innovation and problem solving, Strategic perspective, Performance focus, Communication and influence, Resilience and adaptability.

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.