Conference Producer

Job Title: Conference Producer

Division : Customer Contact Week (CCW)

Location: Victoria, London. Hybrid (Mon, Wed & Fri in office)

About Us:

The International Quality and Productivity Centre (IQPC) are devoted to creating and executing content driven B2B events for senior executives globally. We are an entrepreneurial business and a market leader recently celebrating our 50-year anniversary. With offices in New York, Toronto, Sydney, Berlin and Singapore, every year we deliver around 1500 events across the globe.

The Division:

Customer Contact Week Europe (CCW Europe) is the region’s leading analyst and industry network to the Customer Management community. With a cross industry focus, representing practitioners from leading Enterprises we focus on the following practise areas:

• Customer Contact
• Customer Experience
• Employee Engagement & Experience

The Conference Producer is at the heart of what we do. You will identify topics through in-depth market research, write and produce a commercially viable conference agenda that offers excellent relationship building, knowledge transfer and BD opportunities for delegates, sponsors and speakers. Becoming a Subject Matter Expert, project managing, and fostering strong relationships is key.

Responsibilities:

• Deep research, keeping ahead of trends and gaining insights by staying in contact with the community
• Strategy and project management
• Copywriting and producing conference agendas
• Speaker acquisition
• Delivering marketing strategies, formulating marketing copy, forging media partnerships
• Working closely with and briefing the sales teams
• Working closely with clients- speakers, sponsors and delegates, to ensure the smooth running of events from product development to onsite delivery
• Ensuring conferences run to schedule, within budget
• Public speaking- opening the conference and addressing a large audience

Requirements:

• Commercial acumen
• Confidence and ability to customer-face, on the phone and in-person
• Can assimilate complex information quickly
• A positive attitude and strong work ethic
• Proven verbal and written communication skills with a passion or flair for copywriting
• The ability to sell an original idea to senior management
• Strong time management and able to work under pressure and to deadlines
• Entrepreneurial and creative inclination
• Able to react and respond quickly to market needs / internal factors

This career offers:

• Intellectual challenges and the need to overcome problems
• Interaction with global business leaders
• A dynamic environment
• Financial rewards for high performance
• Opportunity for rapid career progression
• Comprehensive training and development

What we offer you:

• A hybrid work environment with an office in central London (3 days in office / 2 days at home)
• Full training for the role through in-house managers and peers as well as workshops led by external coaches
• Career growth opportunities within the company as you gain more experience
• A supportive and fair work environment with equal opportunities for all
• Opportunity to travel internationally to events (Europe and US)
• 25 days holiday entitlement per year (plus 1 extra day for each full year of service up to a max. of 30 days)
• Health Cash Plan providing a range of wellbeing benefits
• Life Assurance Scheme
• Optional Pension Scheme (3% employer contribution, 5% employee contribution)
• Access to Victoria Privilege Card (discounts at local retailers, restaurants, etc)