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- Tasks: Shape and optimise systems for global SaaS operations while mentoring junior team members.
- Company: Join a carbon-neutral tech company making a real impact on global connectivity.
- Benefits: Enjoy 25 days holiday, private medical insurance, and career development opportunities.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be part of a dynamic team driving innovation in the tech industry.
- Qualifications: 4+ years experience in business systems analysis and Salesforce administration.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly capable and forward-thinking Senior Business Systems Analyst to join our Business Systems team. This role plays a pivotal part in shaping, optimising, and scaling the systems that power our global SaaS operations. You will serve as a trusted partner to Finance, Sales, Marketing, Customer Success, and Operations, translating complex business challenges into robust, scalable, and data-driven solutions. In addition to core responsibilities, this role includes line management of the Junior Business Systems Administrator, providing mentorship, workload oversight, performance input, and day-to-day guidance to support their development and ensure high-quality service delivery.
The ideal candidate brings 4–5 years of hands-on experience with deep expertise in Salesforce administration and ideally strong capability in FP&A support, including budgeting cycles, forecasting processes, financial metrics, and KPI reporting. Exposure to interconnected platforms such as Oracle NetSuite, Celigo, Atlassian, Power BI, and Power Automate is highly advantageous. This role is ideal for a highly motivated systems professional seeking greater ownership, influence, and breadth across a rapidly scaling SaaS environment. You will have substantial opportunities to deepen your systems expertise, contribute to strategic projects, and shape the business systems landscape as we continue global expansion. This is a hybrid role with at least two to three days per week in our Cambridge office.
What You'll Do
- Business Analysis & Requirements Gathering: Partner with business leaders to evaluate operational challenges and translate them into detailed functional and technical requirements. Lead structured workshops, discovery sessions, and end-to-end process reviews. Produce clear and comprehensive current-state and future-state documentation, highlighting opportunities for automation, efficiency, and scalability.
- Salesforce Administration (Core Requirement): Own and manage day-to-day Salesforce administration, including declarative configuration, automation (Flows), reporting, data management, permission models, and user support. Ensure Salesforce evolves in line with cross-functional business needs, maintaining architecture integrity and best practices. Support Sales, Marketing, Finance, and Customer Success with insight-driven enhancements that improve productivity and data quality.
- Systems Ownership & Enhancements: Contribute to the optimisation and evolution of business systems including Oracle NetSuite, Celigo integrations, Atlassian tools, Power BI, and Power Automate. Work closely with the Head of Business Systems on roadmap delivery, integrations, and system improvements. Support release cycles, UAT planning, solution testing, and controlled deployment into production.
- Data, Reporting & FP&A Support: Analyse operational and financial data to generate actionable insights for leadership. Build and maintain reports, dashboards, and data models across Salesforce, NetSuite, and BI platforms. Strengthen financial reporting by supporting budgeting cycles, forecasting models, and KPI frameworks. Champion data quality, governance, and cross-system consistency.
- User Support, Enablement & Documentation: Provide high-quality 2nd-line technical and functional support across business systems. Create training materials, deliver onboarding sessions, and promote system adoption. Maintain high-standard documentation for configurations, workflows, integrations, and governance processes.
- Line Management of Junior Business Systems Administrator: Provide day-to-day guidance, support, and workload prioritisation. Conduct regular check-ins, coaching, and skill development planning. Review quality of work, offer feedback, and support performance development processes. Ensure alignment of their work with team objectives, processes, and standards.
What You'll Bring
- 4+ years of experience in a Business Systems Analyst, Salesforce Admin, or similar systems-focused role within a SaaS or technology organisation.
- Salesforce Administrator certification (highly preferred) with strong hands-on configuration experience.
- Financial Planning & Analysis (FP&A) experience with sound understanding of budgeting cycles, forecasting, SaaS metrics, and KPI reporting (essential).
- Proficient analytical and problem-solving skills with the ability to design scalable, business-aligned solutions.
- Excellent communication capabilities, able to engage with technical and non-technical stakeholders.
- Strong process documentation, specification writing, and workflow mapping experience.
- Highly organised with the ability to manage competing priorities in a fast-paced environment.
Nice-to-Have Skills
- Experience with Oracle NetSuite (administration, reporting, workflows).
- Experience with Celigo for system integrations, API-based automation, and troubleshooting.
- Understanding of Atlassian tools (Jira, Confluence) for workflow configuration and system alignment.
- Familiarity with Power BI for analytics, dashboards, and data models.
- Experience with Power Automate for system automation and workflow improvements.
- Knowledge of APIs, integrations, and cross-system data flows.
What's in It for You?
- 25 days of paid holiday, with the opportunity to purchase up to 5 extra days (total 30).
- SHINE employee ownership program.
- Company-matched pension contributions up to 6% of base salary.
- Private medical insurance (Bupa) & health cash plan.
- Life assurance (4x gross salary) & incapacity benefit.
- Enhanced maternity leave policy.
- EV company car scheme (salary sacrifice) & cycle-to-work scheme (salary sacrifice).
- Give as you earn charity scheme & paid volunteering day each year.
- Career development opportunities (mentorship program, training, etc.).
- Home office support for remote workers.
Flexibility & Work-Life Balance
We support hybrid and flexible working arrangements for all employees. We understand that life for many people involves school runs, care giving, or exercising.
Work Permits & Visas
You must already have the right to work permanently in the UK. This role does not support those requiring visas or visa transfers.
Diversity & Inclusion
At IQGeo, we believe that diversity and inclusion are essential to who we are and how we work. Guided by our values, we know that People Matter, and we are committed to building a team that reflects a wide range of nationalities, backgrounds, skills, viewpoints, and abilities. We create an environment where everyone can bring their authentic selves with confidence, knowing they are respected, supported, and empowered to Deliver with Purpose. By embracing different perspectives, we Pioneer the Future together — shaping innovative solutions for our customers and our industry.
About IQGeo
At IQGeo, we help telecommunications and utility companies around the world build better networks. Our award-winning geospatial software empowers more than 500 organisations to plan, design, build, and maintain the fibre and energy networks that are essential to our connected, sustainable future. Headquartered in Cambridge, UK with regional offices across North America, Europe, and Asia, we're proud to be a carbon-neutral software company tackling two of society's biggest challenges: universal broadband access and the transition to net zero. By joining IQGeo, you'll be part of a global team shaping the networks that power our businesses, communities, and planet for the long term.
Senior Business Systems Analyst employer: IQGeo
Contact Detail:
IQGeo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Systems Analyst
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at a company you admire. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you've got experience with Salesforce or any of the other tools mentioned, make sure to highlight that in conversations. Bring examples of how you've solved problems or improved processes in past roles. It’s all about demonstrating your value!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and take the time to engage with us directly. Plus, it gives you a better chance of standing out in the crowd!
We think you need these skills to ace Senior Business Systems Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Systems Analyst role. Highlight your experience with Salesforce and any relevant systems you've worked with, showing us how you can tackle the challenges mentioned in the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that align with the responsibilities of this position. We want to see how you've successfully managed systems and contributed to business improvements.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IQGeo
✨Know Your Systems Inside Out
As a Senior Business Systems Analyst, you'll need to demonstrate your expertise in Salesforce and other interconnected platforms. Brush up on your knowledge of Salesforce administration, including automation and reporting features, as well as any experience you have with Oracle NetSuite, Power BI, and Atlassian tools. Be ready to discuss specific examples of how you've used these systems to solve business challenges.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to translate complex business needs into actionable solutions. Think of past experiences where you've led workshops or process reviews, and be prepared to explain your approach and the outcomes. This will showcase your analytical capabilities and your understanding of business systems.
✨Showcase Your Leadership Skills
Since this role involves line management of a Junior Business Systems Administrator, highlight your leadership experience. Prepare to discuss how you've mentored others, prioritised workloads, and provided constructive feedback. This will demonstrate your capability to support team development and ensure high-quality service delivery.
✨Communicate Clearly with Stakeholders
Strong communication skills are essential for engaging with both technical and non-technical stakeholders. Practice articulating complex concepts in simple terms and be ready to provide examples of how you've successfully collaborated with different teams. This will show that you can bridge the gap between technology and business needs effectively.