Senior Business Systems Analyst in Cambridge
Senior Business Systems Analyst

Senior Business Systems Analyst in Cambridge

Cambridge Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
I

At a Glance

  • Tasks: Shape and optimise systems for global SaaS operations while mentoring junior team members.
  • Company: Join IQGeo, a carbon-neutral software company transforming telecommunications and utility networks.
  • Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working arrangements.
  • Why this job: Make a real impact in a rapidly scaling environment with opportunities for growth and influence.
  • Qualifications: 4+ years experience in business systems analysis and Salesforce administration.
  • Other info: Diversity and inclusion are at our core; bring your authentic self to work.

The predicted salary is between 36000 - 60000 ÂŁ per year.

We are seeking a highly capable and forward-thinking Senior Business Systems Analyst to join our Business Systems team. This role plays a pivotal part in shaping, optimising, and scaling the systems that power our global SaaS operations. You will serve as a trusted partner to Finance, Sales, Marketing, Customer Success, and Operations, translating complex business challenges into robust, scalable, and data-driven solutions. In addition to core responsibilities, this role includes line management of the Junior Business Systems Administrator, providing mentorship, workload oversight, performance input, and day-to-day guidance to support their development and ensure high-quality service delivery.

The ideal candidate brings 4–5 years of hands-on experience with deep expertise in Salesforce administration and ideally strong capability in FP&A support, including budgeting cycles, forecasting processes, financial metrics, and KPI reporting. Exposure to interconnected platforms such as Oracle NetSuite, Celigo, Atlassian, Power BI, and Power Automate is highly advantageous. This role is ideal for a highly motivated systems professional seeking greater ownership, influence, and breadth across a rapidly scaling SaaS environment. You will have substantial opportunities to deepen your systems expertise, contribute to strategic projects, and shape the business systems landscape as we continue global expansion. This is a hybrid role with at least two to three days per week in our Cambridge office.

What You’ll Do

  • Business Analysis & Requirements Gathering
    • Partner with business leaders to evaluate operational challenges and translate them into detailed functional and technical requirements.
    • Lead structured workshops, discovery sessions, and end-to-end process reviews.
    • Produce clear and comprehensive current-state and future-state documentation, highlighting opportunities for automation, efficiency, and scalability.
  • Salesforce Administration (Core Requirement)
    • Own and manage day-to-day Salesforce administration, including declarative configuration, automation (Flows), reporting, data management, permission models, and user support.
    • Ensure Salesforce evolves in line with cross-functional business needs, maintaining architecture integrity and best practices.
    • Support Sales, Marketing, Finance, and Customer Success with insight-driven enhancements that improve productivity and data quality.
  • Systems Ownership & Enhancements
    • Contribute to the optimisation and evolution of business systems including Oracle NetSuite, Celigo integrations, Atlassian tools, Power BI, and Power Automate.
    • Work closely with the Head of Business Systems on roadmap delivery, integrations, and system improvements.
    • Support release cycles, UAT planning, solution testing, and controlled deployment into production.
  • Data, Reporting & FP&A Support
    • Analyse operational and financial data to generate actionable insights for leadership.
    • Build and maintain reports, dashboards, and data models across Salesforce, NetSuite, and BI platforms.
    • Strengthen financial reporting by supporting budgeting cycles, forecasting models, and KPI frameworks.
    • Champion data quality, governance, and cross-system consistency.
  • User Support, Enablement & Documentation
    • Provide high-quality 2nd-line technical and functional support across business systems.
    • Create training materials, deliver onboarding sessions, and promote system adoption.
    • Maintain high-standard documentation for configurations, workflows, integrations, and governance processes.
  • Line Management of Junior Business Systems Administrator
    • Provide day-to-day guidance, support, and workload prioritisation.
    • Conduct regular check-ins, coaching, and skill development planning.
    • Review quality of work, offer feedback, and support performance development processes.
    • Ensure alignment of their work with team objectives, processes, and standards.

What You’ll Bring

  • 4+ years of experience in a Business Systems Analyst, Salesforce Admin, or similar systems-focused role within a SaaS or technology organisation.
  • Salesforce Administrator certification (highly preferred) with strong hands-on configuration experience.
  • Financial Planning & Analysis (FP&A) experience with sound understanding of budgeting cycles, forecasting, SaaS metrics, and KPI reporting (essential).
  • Proficient analytical and problem-solving skills with the ability to design scalable, business-aligned solutions.
  • Excellent communication capabilities, able to engage with technical and non-technical stakeholders.
  • Strong process documentation, specification writing, and workflow mapping experience.
  • Highly organised with the ability to manage competing priorities in a fast-paced environment.

Nice-to-Have Skills

  • Experience with Oracle NetSuite (administration, reporting, workflows).
  • Experience with Celigo for system integrations, API-based automation, and troubleshooting.
  • Understanding of Atlassian tools (Jira, Confluence) for workflow configuration and system alignment.
  • Familiarity with Power BI for analytics, dashboards, and data models.
  • Experience with Power Automate for system automation and workflow improvements.
  • Knowledge of APIs, integrations, and cross-system data flows.

What’s in It for You?

  • 25 days of paid holiday, with the opportunity to purchase up to 5 extra days (total 30).
  • SHINE employee ownership program.
  • Company-matched pension contributions up to 6% of base salary.
  • Private medical insurance (Bupa) & health cash plan.
  • Life assurance (4x gross salary) & incapacity benefit.
  • Enhanced maternity leave policy.
  • EV company car scheme (salary sacrifice) & cycle-to-work scheme (salary sacrifice).
  • Give as you earn charity scheme & paid volunteering day each year.
  • Career development opportunities (mentorship program, training, etc.).
  • Home office support for remote workers.
  • Flexibility & Work-Life Balance.

We support hybrid and flexible working arrangements for all employees. We understand that life for many people involves school runs, care giving, or exercising!

Diversity & Inclusion

At IQGeo, we believe that diversity and inclusion are essential to who we are and how we work. Guided by our values, we know that People Matter, and we are committed to building a team that reflects a wide range of nationalities, backgrounds, skills, viewpoints, and abilities. We create an environment where everyone can bring their authentic selves with confidence, knowing they are respected, supported, and empowered to Deliver with Purpose. By embracing different perspectives, we Pioneer the Future together — shaping innovative solutions for our customers and our industry.

About IQGeo

At IQGeo, we help telecommunications and utility companies around the world “build better networks.” Our award-winning geospatial software empowers more than 500 organisations to plan, design, build, and maintain the fibre and energy networks that are essential to our connected, sustainable future. Headquartered in Cambridge, UK with regional offices across North America, Europe, and Asia, we’re proud to be a carbon-neutral software company tackling two of society’s biggest challenges: universal broadband access and the transition to net zero. By joining IQGeo, you’ll be part of a global team shaping the networks that power our businesses, communities, and planet for the long term.

Senior Business Systems Analyst in Cambridge employer: IQGeo

At IQGeo, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Cambridge office provides a supportive environment with flexible working arrangements, comprehensive benefits including a generous holiday allowance, and a strong commitment to employee development through mentorship and training opportunities. Join us to be part of a diverse team dedicated to building sustainable networks while enjoying a fulfilling career in a rapidly growing SaaS company.
I

Contact Detail:

IQGeo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Business Systems Analyst in Cambridge

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in Salesforce administration and other systems, making you stand out from the crowd.

✨Tip Number 3

Prepare for interviews like it’s game day! Research the company, understand their products, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your problem-solving skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Senior Business Systems Analyst in Cambridge

Salesforce Administration
Financial Planning & Analysis (FP&A)
Budgeting Cycles
Forecasting Processes
KPI Reporting
Data Analysis
Problem-Solving Skills
Communication Skills
Process Documentation
Workflow Mapping
User Support
Mentorship
Technical Support
Systems Integration
Power BI

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Systems Analyst role. Highlight your experience with Salesforce and any relevant systems you've worked with, as this will show us you're a great fit for the position.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex business challenges in the past. We love seeing candidates who can translate those challenges into actionable solutions, especially in a SaaS environment.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.

Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure that your application gets to the right people and stands out in our system!

How to prepare for a job interview at IQGeo

✨Know Your Systems Inside Out

As a Senior Business Systems Analyst, you'll need to demonstrate your deep expertise in Salesforce and other interconnected platforms. Brush up on your knowledge of Salesforce administration, including automation and reporting features, as well as any experience you have with Oracle NetSuite, Celigo, and Power BI. Be ready to discuss specific examples of how you've used these systems to solve business challenges.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to translate complex business challenges into actionable solutions. Think of past experiences where you've led workshops or process reviews, and be prepared to explain your thought process and the outcomes of those situations.

✨Showcase Your Leadership Skills

Since this role involves line management of a Junior Business Systems Administrator, highlight your leadership experience. Discuss how you've mentored others, prioritised workloads, and contributed to their professional development. This will show that you're not just a systems expert but also a supportive team player.

✨Communicate Clearly with Stakeholders

Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll be engaging with both technical and non-technical stakeholders. Prepare to share examples of how you've successfully communicated insights or recommendations to different teams, ensuring everyone is aligned and informed.

Senior Business Systems Analyst in Cambridge
IQGeo
Location: Cambridge

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

I
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>