At a Glance
- Tasks: Provide efficient admin support and excellent customer service to ensure smooth operations.
- Company: Join IQA Group, a leader in the UK infrastructure sector since 2002.
- Benefits: Enjoy 25 days annual leave, competitive pension, and real career growth opportunities.
- Other info: Dynamic role with opportunities to develop your skills and advance your career.
- Why this job: Be part of a team powering the UK's future with impactful projects.
- Qualifications: Experience in an office environment and strong communication skills required.
The predicted salary is between 26845 - 26845 £ per year.
Location: Bodelwyddan, Wales.
Salary: £26,845 per annum + Excellent Benefits!
Contract: Full time, Permanent.
Hours: 40 Hours (8am - 5pm)
Benefits:
- Time Off: 25 days annual leave plus 8 public holidays
- Competitive pension scheme and sick pay
- Career Growth: Real pathways for progression within a growing national group
About this Administrator role and what you will be doing:
We are looking for a proactive and organised Administrator to join our team in Bodelwyddan. Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly. Your day to day will involve:
- Monitor & manage multiple email inboxes & collate information on various job trackers.
- Manage and update an active caseload of customers.
- Communicate via email with the Client, in a polite and professional manner.
- Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required.
- Receiving inbound calls from customers with queries.
- Daily planner management for several operational employees.
- Raising and completing purchase orders using inhouse systems for operatives and suppliers.
- Invoice processing for suppliers and subcontractors.
- Populate job details on billing registers.
- Populate and send operative’s weekly whereabouts to clients.
- Any other duties as identified and required to meet the needs of the business.
In order to be successful in this role you must have:
- Experience of working within a similar office environment.
- Professional telephone manner and confidence in dealing with a wide range of customers.
- Professional and accurate writing skills, particularly email communications.
- Ability to communicate clearly, concisely, and persuasively, both verbally and in writing.
- Experience of using Microsoft Office – Word, Excel & Gmail.
- Strong Interpersonal skills and ability to build relationships quickly.
- Ability to work well under pressure and meet deadlines.
- Ability to work on own initiative and to act as an effective team member.
- Accuracy and attention to detail.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today! No agencies please.
Administrator in Bodelwyddan employer: IQA Group
IQA Group is an exceptional employer located in Bodelwyddan, offering a supportive work culture that prioritises employee growth and development. With competitive benefits including 25 days of annual leave, a robust pension scheme, and clear pathways for career progression, you will be part of a dynamic team dedicated to powering the UK's future in the infrastructure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Bodelwyddan
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident will make a great impression on potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Administrator in Bodelwyddan
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your relevant experience and skills that match the job description, like your professional writing skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Bodelwyddan. Mention your proactive nature and how you can contribute to our daily operations.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your professional telephone manner and clear writing style. We want to see that you can communicate effectively with clients and colleagues alike!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our amazing team at IQA Group!
How to prepare for a job interview at IQA Group
✨Know the Company Inside Out
Before your interview, take some time to research IQA Group. Understand their services in power networks and renewable energy, and be ready to discuss how your skills as an Administrator can contribute to their mission of powering the UK's future.
✨Showcase Your Communication Skills
Since the role involves a lot of customer interaction, prepare examples that highlight your professional telephone manner and writing skills. Think of situations where you effectively communicated with clients or resolved queries, as this will demonstrate your fit for the position.
✨Demonstrate Your Organisational Skills
As an Administrator, you'll need to manage multiple tasks efficiently. Be ready to discuss how you've successfully handled similar responsibilities in the past, such as managing email inboxes or coordinating schedules. Use specific examples to illustrate your ability to stay organised under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, career growth opportunities, and the company's future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
