At a Glance
- Tasks: Provide efficient admin support and excellent customer service to ensure smooth operations.
- Company: Join IQA Group, a leader in the UK infrastructure sector since 2002.
- Benefits: Enjoy 25 days annual leave, competitive pension, and real career growth opportunities.
- Other info: Dynamic role with opportunities to develop your skills and advance your career.
- Why this job: Be part of a team powering the UK's future with impactful projects.
- Qualifications: Experience in an office environment and strong communication skills required.
The predicted salary is between 26845 - 26845 £ per year.
Location: Bodelwyddan, Wales.
Salary: £26,845 per annum + Excellent Benefits!
Contract: Full time, Permanent.
Hours: 40 Hours (8am - 5pm)
Benefits:
- 25 days annual leave plus 8 public holidays
- Competitive pension scheme and sick pay
- Real pathways for progression within a growing national group
Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector. With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. Join a team that is literally powering the UK's future.
About this Administrator role and what you will be doing:
We are looking for a proactive and organised Administrator to join our team in Bodelwyddan. Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly.
Your day to day will involve:
- Monitor & manage multiple email inboxes & collate information on various job trackers.
- Manage and update an active caseload of customers.
- Communicate via email with the Client, in a polite and professional manner.
- Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required.
- Receiving inbound calls from customers with queries.
- Daily planner management for several operational employees.
- Raising and completing purchase orders using inhouse systems for operatives and suppliers.
- Invoice processing for suppliers and subcontractors.
- Populate job details on billing registers.
- Populate and send operative's weekly whereabouts to clients.
- Any other duties as identified and required to meet the needs of the business.
In order to be successful in this role you must have:
- Experience of working within a similar office environment.
- Professional telephone manner and confidence in dealing with a wide range of customers.
- Professional and accurate writing skills, particularly email communications.
- Ability to communicate clearly, concisely, and persuasively, both verbally and in writing.
- Experience of using Microsoft Office - Word, Excel & Gmail.
- Strong Interpersonal skills and ability to build relationships quickly.
- Ability to work well under pressure and meet deadlines.
- Ability to work on own initiative and to act as an effective team member.
- Accuracy and attention to detail.
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!
No agencies please.
Administrator in Rhyl employer: IQA Elecnor Group
IQA Group is an exceptional employer, offering a supportive work culture in Bodelwyddan that prioritises employee well-being and career growth. With competitive benefits including 25 days of annual leave, a robust pension scheme, and clear pathways for progression, you will be part of a dynamic team dedicated to powering the UK's future in the infrastructure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Rhyl
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident will make a great impression on potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Administrator in Rhyl
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight relevant experience and skills that match what we're looking for, like your professional writing skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Bodelwyddan. Be sure to mention your customer service experience and how you can contribute to our daily operations.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to communicate clearly and professionally. Use concise language and check for any typos or errors before submitting.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status!
How to prepare for a job interview at IQA Elecnor Group
✨Know the Company Inside Out
Before your interview, take some time to research IQA Group. Understand their services in power networks and renewable energy. This will not only show your interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy under pressure.
✨Practice Professional Communication
Since you'll be dealing with clients and colleagues, practice your verbal and written communication skills. Consider role-playing common scenarios, like handling customer queries or drafting professional emails, to boost your confidence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, career progression opportunities, and what a typical day looks like for an Administrator at IQA Group. This shows you're genuinely interested in the role and the company.
