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- Tasks: Lead a team to enhance student experiences and ensure site efficiency.
- Company: Join iQ, a top UK provider of student accommodation.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Why this job: Make a real impact on students' lives while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for enhancing student satisfaction.
- Other info: Dynamic role with opportunities to innovate and grow within the company.
The predicted salary is between 36000 - 60000 £ per year.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet. Our Operations Manager is responsible for all aspects of running an efficient, safe, and profitable site whilst focusing on the company's key objective of giving our students their best year yet!
This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ!
Key Responsibilities- Coaching, developing and motivating your team to drive performance
- A proactive and strategic approach to people planning to ensure the site is appropriately staffed at all times
- Promoting resident satisfaction and retention by actively attracting five-star reviews and ensuring any complaints and service issues are dealt with appropriately
- Being accountable for leasing performance in your cluster
- Conducting monthly financial performance reviews and managing the site's Profit & Loss (P&L)
Operations Manager in York employer: iQ Student Accommodation
Contact Detail:
iQ Student Accommodation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in York
✨Tip Number 1
Network like a pro! Reach out to current or former employees at iQ through LinkedIn. A friendly chat can give us insider info on the company culture and what they really value in an Operations Manager.
✨Tip Number 2
Prepare for the interview by understanding iQ's mission. We should be ready to discuss how we can enhance student satisfaction and retention, showing that we’re aligned with their goal of giving students their best year yet!
✨Tip Number 3
Showcase our leadership skills! Think of examples where we’ve coached or motivated a team to achieve great results. This will demonstrate our ability to drive performance, which is key for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the iQ family.
We think you need these skills to ace Operations Manager in York
Some tips for your application 🫡
Show Your Passion for Student Experience: When writing your application, let us know why you're excited about improving the student experience. Share any relevant experiences or ideas you have that align with our mission of giving students their best year yet!
Highlight Your Leadership Skills: As an Operations Manager, you'll be coaching and motivating a team. Make sure to showcase your leadership style and any past successes in developing teams. We want to see how you can drive performance and create a positive environment!
Be Specific About Your Achievements: Use concrete examples to demonstrate your skills in financial management and operational efficiency. Mention any relevant metrics or outcomes from previous roles that show how you've successfully managed P&L or improved site performance.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at iQ Student Accommodation
✨Know the Company Inside Out
Before your interview, make sure you research iQ thoroughly. Understand their mission to provide the best student experience and how they operate across their 85 sites. This knowledge will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples of how you've successfully coached and motivated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact on team performance.
✨Be Ready for Financial Discussions
Since the role involves managing Profit & Loss, brush up on your financial acumen. Be prepared to discuss how you've handled budgets or financial reviews in previous roles. This will demonstrate your capability to manage the site's financial performance effectively.
✨Emphasise Resident Satisfaction
iQ is all about providing a great experience for students. Think of specific instances where you've improved customer satisfaction or dealt with complaints effectively. Highlighting your proactive approach to resident satisfaction will resonate well with the interviewers.
