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For Companies At a Glance
- Tasks: Support a vibrant student community and ensure their experience is unforgettable.
- Company: Join iQ, a leading provider of student accommodation in the UK.
- Benefits: Enjoy great perks and be part of a fun, supportive team.
- Why this job: Make a real impact on students' lives while building your career.
- Qualifications: Energetic leaders with management experience and excellent people skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Doing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet. Our site-based teams are bursting with independent thinkers and problem solvers who just love to make people's day.
Our Assistant Manager is responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ! Being an Assistant Manager means making sure the students who stay with us always feel at home.
Key responsibilities:
- Supporting the creation of a positive and memorable experience for residents
- Completing administrative tasks including logging of maintenance requests, filing and preparing notices and working with our student management system – Starez
- Handling and resolving customer complaints with a patient and understanding approach
- Assisting with management of the team and deputising in the absence of the Operations manager
- Ensuring compliance in line with health and safety standards
What makes a great iQer?
First and foremost, we're looking for an energetic leader who thrives in a ‘get-stuff-done’ kind of environment. You won't mind rolling your sleeves up, with bags of enthusiasm and great communication skills. You'll have some management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and potential.
What you'll get:
In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places. Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment.
Ready to feel like you've got the best job ever? Apply Now!
Assistant Manager in Surrey employer: iQ Student Accommodation
Contact Detail:
iQ Student Accommodation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at iQ through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about how you can showcase your people skills and problem-solving abilities – that’s what iQ is all about!
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team, let your passion for creating a positive experience shine through. Remember, they want someone who’s excited about making students feel at home.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the iQ family!
We think you need these skills to ace Assistant Manager in Surrey
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience and skills that align with our mission of creating a positive experience for students. Show us why you’re the perfect fit!
Showcase Your People Skills: Since we value great communication and people skills, share examples of how you've successfully managed teams or resolved customer complaints in the past. This will help us see how you can contribute to our vibrant community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at iQ Student Accommodation
✨Know Your Stuff
Before the interview, make sure you understand iQ's mission and values. Familiarise yourself with their commitment to providing a great experience for students. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As an Assistant Manager, you'll be dealing with students and staff alike. Prepare examples of how you've successfully handled customer complaints or created positive experiences in previous roles. Highlight your communication skills and ability to connect with others.
✨Demonstrate Leadership Potential
Even if you haven't held a formal management position, think of times when you've taken the lead on a project or helped a team member. Share these stories to show that you have the energy and enthusiasm to motivate others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
