At a Glance
- Tasks: Support the employee lifecycle and ensure a smooth onboarding experience for new iQers.
- Company: Join one of the UK's largest student accommodation providers, dedicated to enhancing student life.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Contribute to exciting projects and continuous improvement initiatives in a supportive environment.
- Why this job: Be part of a fun, diverse team that values your people skills and potential.
- Qualifications: Experience in HR or administration, with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet. Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day. iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.
We're looking for a People Operations Coordinator to join our People team, playing a key role in delivering a smooth, professional and people‑focused experience for our iQers. In this role, you'll support the full employee lifecycle, ensuring our processes run efficiently and our people receive a high‑quality, consistent experience from day one. Acting as a first point of contact for people‑related queries, you'll work closely with colleagues across the business, supporting the wider People team across payroll, data and advisory activity.
Key Responsibilities- Supporting the full employee lifecycle, including onboarding, changes and leavers, ensuring a smooth and consistent experience
- Maintaining and updating people systems, ensuring data accuracy and integrity at all times
- Acting as a first point of contact for People queries, resolving efficiently or escalating where needed
- Managing the case management system, allocating and responding to requests within agreed SLAs
- Ensuring right to work and DBS checks are completed accurately and in line with compliance requirements
- Supporting onboarding activity, including new joiner engagement and delivering first day inductions
- Working closely with Payroll to ensure all employee changes are processed accurately and on time
- Supporting employee engagement activity, including administration of surveys and follow‑up actions
- Raising and managing purchase orders and general People team administration
- Keeping up to date with legislative changes and supporting updates to processes and documentation
- Contributing to wider People projects and continuous improvement initiatives
- Experience in a busy HR or administrative environment
- Confident communication and organisational skills
- Experience using HR systems (iTrent desirable) and MS Office
- Working towards CIPD (desirable)
We operate a hybrid working model with 3 days in the office and 2 days working from home / site location.
People Operations Coordinator employer: iQ Student Accommodation
iQ is an exceptional employer, offering a vibrant and inclusive work culture that values independent thinkers and problem solvers. With a strong commitment to employee growth, iQ provides opportunities for professional development within a supportive team environment, ensuring that every team member can thrive while contributing to the best student experience across the UK. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking a balance between collaboration and autonomy.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to current iQers on LinkedIn or at events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching iQ's culture and values. Show us how your people skills and personality align with what we stand for. We love candidates who are genuinely excited about joining our team!
✨Tip Number 3
Practice common interview questions, especially those related to HR scenarios. Think about how you would handle queries or support employee engagement. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Plus, it shows us that you’re genuinely interested in the role and keen to be part of the iQ family.
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Show Your People Skills:When you're writing your application, make sure to highlight your people skills. We want to see how you connect with others and handle queries, so share examples of your past experiences that showcase your communication and problem-solving abilities.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the People Operations Coordinator role. Mention specific responsibilities from the job description and explain how your experience aligns with them. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at iQ Student Accommodation
✨Know Your Stuff
Make sure you understand the role of a People Operations Coordinator inside out. Familiarise yourself with the employee lifecycle and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about supporting people, be ready to demonstrate your communication and interpersonal skills. Think of examples from your past experiences where you've successfully resolved queries or improved processes. This will highlight your ability to connect with others and contribute positively to the team.
✨Get Familiar with HR Systems
If you have experience with HR systems like iTrent, make sure to mention it! If not, do a bit of research on common HR software and be prepared to discuss how you would adapt to new systems. Showing that you're tech-savvy can really set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, ongoing projects, or how the People team collaborates with other departments. It shows that you're engaged and thinking about how you can fit into their team.
