At a Glance
- Tasks: Support the employee lifecycle and ensure a smooth, people-focused experience for all iQers.
- Company: Join one of the UK's largest student accommodation providers with a vibrant team culture.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on employee engagement and continuous improvement.
- Why this job: Be part of a dynamic team that values independent thinkers and problem solvers.
- Qualifications: Experience in HR or admin, confident communication skills, and familiarity with HR systems.
The predicted salary is between 30000 - 40000 £ per year.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet. Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day. iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.
We’re looking for a People Operations Coordinator to join our People team, playing a key role in delivering a smooth, professional and people‑focused experience for our iQers. In this role, you’ll support the full employee lifecycle, helping to ensure our processes run efficiently and our people receive a high‑quality, consistent experience from day one. Acting as a first point of contact for people‑related queries, you’ll work closely with colleagues across the business, as well as supporting the wider People team across payroll, data and advisory activity. This is a great opportunity for someone who thrives in a fast‑paced environment, enjoys variety and takes pride in delivering great service and accuracy in everything they do.
Key Responsibilities:- Supporting the full employee lifecycle, including onboarding, changes and leavers, ensuring a smooth and consistent experience
- Maintaining and updating people systems, ensuring data accuracy and integrity at all times
- Acting as a first point of contact for People queries, resolving efficiently or escalating where needed
- Managing the case management system, allocating and responding to requests within agreed SLAs
- Ensuring right to work and DBS checks are completed accurately and in line with compliance requirements
- Supporting onboarding activity, including new joiner engagement and delivering first day inductions
- Working closely with Payroll to ensure all employee changes are processed accurately and on time
- Supporting employee engagement activity, including administration of surveys and follow‑up actions
- Raising and managing purchase orders and general People team administration
- Keeping up to date with legislative changes and supporting updates to processes and documentation
- Contributing to wider People projects and continuous improvement initiatives
- Experience in a busy HR or administrative environment
- Confident communication and organisational skills
- Experience using HR systems (iTrent desirable) and MS Office
- Working towards CIPD (desirable)
We operate a hybrid working model with 3 days in the office and 2 days working from home / site location. Ready to feel like you've got the best job ever? Apply today and find out what it's really like to work at iQ!
People Operations Coordinator in London employer: iQ Student Accommodation
iQ is an exceptional employer, offering a vibrant and supportive work culture that prioritises the growth and development of its employees. With a commitment to delivering a fantastic experience for students, our People Operations Coordinator role provides a unique opportunity to thrive in a dynamic environment while contributing to meaningful projects. Enjoy the benefits of a hybrid working model, a diverse team of independent thinkers, and the chance to make a real impact in the lives of our 37,000 students across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current iQers on LinkedIn or at events. Ask them about their experiences and what they love about working there. This not only gives you insider info but also shows your genuine interest in the company.
✨Tip Number 2
Prepare for the interview by researching iQ's values and culture. Think about how your skills align with their mission of providing a fantastic student experience. Be ready to share examples of how you've thrived in fast-paced environments before.
✨Tip Number 3
Show off your people skills during the interview! Be personable, engage with your interviewers, and demonstrate your ability to communicate effectively. Remember, they’re looking for someone who can connect with others and support the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows you’re enthusiastic about the role and keen to join the iQ family.
We think you need these skills to ace People Operations Coordinator in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for people who can bring their unique flair to our team.
Tailor Your Application:Make sure to tailor your application to the People Operations Coordinator role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our iQ family.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – attention to detail is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at iQ Student Accommodation
✨Know Your Stuff
Before the interview, make sure you understand iQ's mission and values. Familiarise yourself with their approach to student accommodation and how the People Operations Coordinator role fits into that. This shows you're genuinely interested and have done your homework.
✨Show Off Your People Skills
As a People Operations Coordinator, you'll be the first point of contact for queries. Prepare examples of how you've effectively communicated or resolved issues in previous roles. Highlight your ability to connect with people and provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios where you've had to manage multiple tasks or resolve conflicts, and be ready to discuss how you approached them.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the team dynamics, onboarding processes, or employee engagement initiatives. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
