Central Sales Manager in London

iQ is one of the UK\’s biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet.

Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day.

iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what\’s possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.

Central Sales Manager

We\’re creating a brand‐new Central Sales Team – and we\’re looking for a Central Sales Manager to set it up, lead from the front, and shape how we convert enquiries into bookings across the UK and internationally. This is a chance to build something new, inspire a team, and make a real impact on how students and families experience iQ from their very first conversation.

Key Responsibilities:

• Build and lead a high‐performing central sales team.
• Manage inbound enquiries, referrals, and social leads with fast, friendly follow‐up.
• Ensure sites receive high‐intent leads for personalised tours and support.
• Champion international conversion, adapting approaches to local expectations.
• Embed CRM best practice and create clear visibility of the sales pipeline.
• Monitor performance and report on trends, blockers, and incentive effectiveness.
• Manage cancellations and retention opportunities.
• Partner with marketing, digital, site, and international teams to align campaigns.

Skills and Experience:

• Experience leading a sales or conversion‐focused team.
• Strong knowledge of sales funnels, CRM systems, and performance metrics.
• Confidence using data to track results and make recommendations.
• Excellent communication and coaching skills.
• Organised, proactive, and collaborative – a true team player who champions iQ\’s values.

Working hours:

Our customers\’ needs shape our schedules, so flexibility and team spirit are key. You\’ll design rotas to ensure your team is available when it matters most. Core hours are Monday-Friday, 8am-8pm, with occasional Saturday working depending on business needs.

This role can be based in either London or Manchester but will require frequent travel between both our offices.

Ready to feel like you\’ve got the best job ever? Apply today and find out what it\’s really like to work at iQ!