At a Glance
- Tasks: Support a vibrant student community and ensure their experience is unforgettable.
- Company: Join iQ, a leading provider of student accommodation in the UK.
- Benefits: Enjoy great perks, a fun team, and career growth opportunities.
- Why this job: Make a real impact on students' lives while developing your leadership skills.
- Qualifications: Energetic leaders with management experience and excellent people skills are welcome.
- Other info: Be part of a diverse, supportive environment that values your potential.
The predicted salary is between 28800 - 43200 £ per year.
Doing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet. Our site-based teams are bursting with independent thinkers and problem solvers who just love to make people's day.
Our Assistant Manager is responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ! Being an Assistant Manager means making sure the students who stay with us always feel at home.
Key responsibilities:
- Supporting the creation of a positive and memorable experience for residents
- Completing administrative tasks including logging of maintenance requests, filing and preparing notices and working with our student management system – Starez
- Handling and resolving customer complaints with a patient and understanding approach
- Assisting with management of the team and deputising in the absence of the Operations manager
- Ensuring compliance in line with health and safety standards
What makes a great iQer? First and foremost, we're looking for an energetic leader who thrives in a ‘get-stuff-done’ kind of environment. You won't mind rolling your sleeves up, with bags of enthusiasm and great communication skills. You'll have some management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and potential.
In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places. Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment. Ready to feel like you've got the best job ever? Apply Now!
Assistant Manager in London employer: iQ Student Accommodation
Contact Detail:
iQ Student Accommodation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at iQ through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about how you can showcase your people skills and problem-solving abilities, as these are key for the Assistant Manager role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team or during interviews, let your passion for creating a positive experience shine through. Remember, they want someone who’s excited about making students feel at home.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that energy to our team.
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience and skills, especially those that align with creating a positive experience for our students. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at iQ Student Accommodation
✨Know the Company Inside Out
Before your interview, take some time to research iQ and its mission. Understand their commitment to providing a great experience for students and how they operate across their various sites. This knowledge will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully handled customer complaints or created positive experiences for others. Highlight your communication skills and how you can bring enthusiasm to the role.
✨Demonstrate Problem-Solving Abilities
iQ values independent thinkers and problem solvers. Think of specific situations where you've had to think on your feet or resolve issues effectively. Be ready to discuss these scenarios during your interview to illustrate your capability to handle challenges in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the Assistant Manager role. This not only shows your interest but also helps you determine if iQ is the right fit for you.