At a Glance
- Tasks: Engage with customers, manage leads, and create personalised booking experiences.
- Company: Join iQ, a leading provider of student accommodation in the UK.
- Benefits: Hybrid working model, supportive team culture, and career growth opportunities.
- Other info: Fluent Mandarin is a plus; check us out on Glassdoor!
- Why this job: Make a real impact on students' lives while building your sales career.
- Qualifications: Experience in sales or customer service, strong communication skills, and a proactive attitude.
The predicted salary is between 29250 - 35750 £ per year.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet. Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day. iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.
The role of the Regional Sales Executive is to support by converting high intent direct demand generated outside of e-commerce and agent channels, by exceptional sales engagement and follow-up across all key customer touchpoints, including lead triage and pipeline management.
Key responsibilities:
- Manage incoming direct leads from domestic channels, providing timely, tailored follow-up to maximise booking conversions.
- Build strong relationships with prospective customers and guide them through the booking journey.
- Meet weekly call activity targets while delivering exceptional customer service.
- Coordinate virtual and in-person property tours with site teams, creating engaging and personalised experiences for prospective customers.
- Support the delivery of a seamless and efficient booking process from enquiry through to confirmed booking.
- Maintain accurate and up-to-date customer information within the CRM system, ensuring all activity is tracked throughout the sales funnel.
- Develop and maintain local area knowledge, including transport links, amenities, entertainment options, and other information relevant to customers.
- Contribute ideas and initiatives to improve lead management and sales engagement processes.
- Effectively manage inbound sales enquiries via telephone, email, the Hello inbox, and website enquiry channels.
- Work closely with agent partners, equipping them with the knowledge and tools needed to successfully promote and sell our offering.
- Support mystery shopping programmes and competitor benchmarking activities to ensure we remain best-in-class within the market.
Skills and Experience:
- Previous experience in a sales, customer service, bookings, lettings, hospitality, or customer-facing role.
- Strong verbal and written communication skills.
- Excellent relationship-building and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to maintaining accurate CRM records.
- A proactive, target-driven approach with a focus on delivering outstanding customer experiences.
- Comfortable working collaboratively with internal teams and external partners.
- Fluent Mandarin language skills would be advantageous.
We operate a hybrid working model with 3 days in the office and 2 days working from home / site location. Ready to feel like you've got the best job ever? Apply today and find out what it's really like to work at iQ!
Regional Sales Executive in Slough employer: IQ Student Accommodation London 2 Moor Place (HQ)
At iQ, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment, making it an ideal place for those passionate about sustainability in the heart of the UK’s student accommodation sector. Join us in London or Manchester, where you can make a meaningful impact while enjoying a dynamic workplace that values your contributions.
Contact Details:
IQ Student Accommodation London 2 Moor Place (HQ) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Sales Executive in Slough
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Regional Sales Executive at IQ Student Accommodation London 2 Moor Place (HQ), presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including IQ Student Accommodation London 2 Moor Place (HQ). Tailor your message to explain why you’re drawn to them and how you can contribute as a Regional Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Regional Sales Executive in Slough
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for IQ Student Accommodation London 2 Moor Place (HQ):When writing your cover letter, make sure to tailor your message specifically for IQ Student Accommodation London 2 Moor Place (HQ). Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at IQ Student Accommodation London 2 Moor Place (HQ)
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show IQ Student Accommodation London 2 Moor Place (HQ) that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show IQ Student Accommodation London 2 Moor Place (HQ) that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with IQ Student Accommodation London 2 Moor Place (HQ)’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.