iQ is one of the UK's biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet .
Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day.
iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.
The role of the Regional Sales Executive is to support by converting high intent direct demand generated outside of e-commerce and agent channels, by exceptional sales engagement and follow-up across all key customer touchpoints, including lead triage and pipeline management.
Key responsibilities:
Manage incoming direct leads from domestic channels, providing timely, tailored follow-up to maximise booking conversions.
Build strong relationships with prospective customers and guide them through the booking journey.
Meet weekly call activity targets while delivering exceptional customer service.
Coordinate virtual and in-person property tours with site teams, creating engaging and personalised experiences for prospective customers.
Support the delivery of a seamless and efficient booking process from enquiry through to confirmed booking.
Maintain accurate and up-to-date customer information within the CRM system, ensuring all activity is tracked throughout the sales funnel.
Develop and maintain local area knowledge, including transport links, amenities, entertainment options, and other information relevant to customers.
Contribute ideas and initiatives to improve lead management and sales engagement processes.
Effectively manage inbound sales enquiries via telephone, email, the Hello inbox, and website enquiry channels.
Work closely with agent partners, equipping them with the knowledge and tools needed to successfully promote and sell our offering.
Support mystery shopping programmes and competitor benchmarking activities to e...
Regional Sales Executive in East Kilbride employer: IQ Student Accommodation London 2 Moor Place (HQ)
At iQ, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment, making it an ideal place for those passionate about sustainability in the heart of the UK’s student accommodation sector. Join us in London or Manchester, where you can make a meaningful impact while enjoying a dynamic workplace that values your contributions.
Contact Details:
IQ Student Accommodation London 2 Moor Place (HQ) Recruitment Team
