At a Glance
- Tasks: Lead daily operations and manage a dynamic team at O2 Institute Birmingham.
- Company: Join Academy Music Group, the UK's top live music venue operator with a rich cultural legacy.
- Benefits: Enjoy a vibrant work culture, flexible hours, and opportunities for personal growth.
- Why this job: Be at the heart of live entertainment, driving creativity and collaboration in a fast-paced environment.
- Qualifications: Experience in live events management, strong leadership skills, and a passion for the industry required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
General Manager, O2 Institute Birmingham
Venue: O2 Institute Birmingham
Company: Academy Music Group
Location: Birmingham
Reports to: Divisional manager
Working hours: Full-time
Role
The General Manager is a key role within the organisation, accountable for the wider team at O2 Institute Birmingham and management of the day-to-day business and operational functions. A dynamic manager will lead exceptional delivery within this high-volume venue in the heart of Birmingham. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
Our team
The General Manager is the linchpin for the team at O2 Institute Birmingham, an established and thriving venue where our shows and events are as diverse as the individuals within it. The successful candidate will be drawn to managing, training and supporting an innovative team in a fast-paced live environment, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
- Successful background in the live entertainment industry or venue management
- Experience of working as a manager or an operational role within a high-volume venue
- Proven track record in managing live performances and club events
- Knowledge of health and safety regulations and licensing
- Excellent communication and diplomacy skills
- Management experience of a large team
- Proficient in Microsoft Office packages
- Understanding of booking and promotions of live events
- Excellent control of operating costs and budgeting
- Self-motivated and results driven
What we need
- Personal licence holder
- First-class client and customer service
- Demonstrable leadership and motivation of others
- Passionate and enthusiastic for the live events and club industry
- Flexibility to work irregular hours (weekends/evenings/public holidays)
- Willingness to build positive working relationships
- A proactive leader in problem-solving who can negotiate solutions
- Strong awareness of P&L
- A dynamic, forward-thinking manager to deliver exceptional service
- Commercial ability to drive the business forward
What you’ll be doing
- Meet Company business objectives and manage operations
- Maximise the events diary
- Act as the first point of contact for all contracted events
- Maintain and develop client relationships
- Implement efficient business strategies as directed by the Company
- Duty manage events and programming to the highest quality
- Generate new business opportunities for commercial success and profitability
- Meet or exceed annual budgets
- Ensure all paperwork and reporting is completed and professionally retained
- Management and accountability for forecasting and budgeting
- Oversee all licencing administration, risk assessment and due diligence
- Adhere to all existing and new health and safety legislation
- Periodic testing and certification of venue equipment
- Control all operating costs in line with set targets
- Manage expenditure for all venue departments
- Ensure the venue is maintained to the highest standards
- Direct building maintenance issues so that urgent repairs are carried out in a timely manner
- Lead on compliance for all Company working practices
- Uphold and enforce the relevant terms of the entertainment licence and changes to the law
- Work collaboratively with the venue team, local authority and Company head office
- Support all training requirements and annual appraisals for full-time employees
- Increase employee productivity
- To publicly represent the venue and Company in a professional manner
Equal opportunities
We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Our company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
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General Manager, O2 Institute Birmingham Academy Music Group employer: Iq Mag
Contact Detail:
Iq Mag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, O2 Institute Birmingham Academy Music Group
✨Tip Number 1
Network within the live events industry by attending local gigs, festivals, and industry meet-ups. Building relationships with artists, promoters, and venue staff can give you insider knowledge about opportunities and help you stand out.
✨Tip Number 2
Familiarise yourself with the O2 Institute Birmingham and its unique offerings. Understanding the venue's history, audience, and types of events they host will allow you to tailor your approach and demonstrate genuine interest during any discussions.
✨Tip Number 3
Showcase your leadership skills by volunteering for roles that require team management or event coordination. This hands-on experience will not only enhance your CV but also provide you with real-life examples to discuss in interviews.
✨Tip Number 4
Stay updated on industry trends and challenges, especially those affecting live venues. Being knowledgeable about current issues will help you engage in meaningful conversations and position yourself as a forward-thinking candidate.
We think you need these skills to ace General Manager, O2 Institute Birmingham Academy Music Group
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the live entertainment industry and venue management. Focus on your achievements in managing events, leading teams, and driving commercial success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the live events industry. Mention specific experiences that demonstrate your leadership skills and ability to manage high-volume venues effectively.
Highlight Relevant Skills: In your application, emphasise your knowledge of health and safety regulations, budgeting, and client relationship management. Use examples to illustrate how you've successfully applied these skills in previous roles.
Showcase Your Flexibility: Since the role requires working irregular hours, mention your willingness to work evenings, weekends, and public holidays. This shows your commitment to the role and understanding of the industry's demands.
How to prepare for a job interview at Iq Mag
✨Show Your Passion for Live Events
Make sure to express your enthusiasm for the live events industry during the interview. Share specific experiences that highlight your passion, whether it's managing a successful event or working with artists. This will demonstrate your genuine interest in the role and the company.
✨Highlight Your Management Experience
Prepare to discuss your previous management roles, especially in high-volume venues. Be ready to provide examples of how you've led teams, managed operations, and improved processes. This will showcase your ability to handle the responsibilities of a General Manager effectively.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to live events. During the interview, mention your knowledge and experience in ensuring compliance, as this is crucial for the role. It shows that you take the safety of both staff and attendees seriously.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous roles and how you resolved them. Highlight your proactive approach to problem-solving and your ability to negotiate solutions. This will illustrate your capability to manage the dynamic environment of a live venue.