At a Glance
- Tasks: Lead high-impact ServiceNow projects and manage client relationships.
- Company: Join a dynamic team focused on innovative ServiceNow solutions.
- Benefits: Enjoy a competitive salary, professional growth, and a supportive work environment.
- Why this job: Be part of cutting-edge projects while mentoring teams and enhancing client experiences.
- Qualifications: Experience in ServiceNow management and strong communication skills are essential.
- Other info: Work remotely with one day in London per week; equal opportunity employer.
The predicted salary is between 60000 - 85000 £ per year.
Job Description
ServiceNow Engagement Manager – Permanent – 1 day in London/Remote – up to £85k base
Are you a passionate ServiceNow professional looking to lead high-impact projects?
We're seeking a talented ServiceNow Engagement Manager to join one of our client's dynamic team.
As a ServiceNow Engagement Manager, you'll play a pivotal role in delivering successful ServiceNow implementations and transformations for their clients.
You must be able to go into London 1 day per week as this is an essential for this role.
Responsibilities:
- Project Leadership: Oversee all aspects of ServiceNow projects, from planning and scoping to execution and delivery.
- Client Relationship Management: Build strong relationships with clients, understanding their business needs and providing strategic guidance.
- Team Management: Lead and mentor project teams, ensuring effective collaboration and performance.
- Technical Expertise: Demonstrate deep knowledge of ServiceNow platform capabilities and best practices.
- Solution Design: Develop tailored ServiceNow solutions that align with client objectives and industry standards.
Requirements:
- Proven experience as a ServiceNow Engagement Manager or similar role.
- Strong understanding of ServiceNow architecture, modules, and implementation methodologies.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- A passion for delivering exceptional customer experiences.
Benefits:
- Competitive salary and benefits package – £60 to £85k base depending on experience.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- The chance to work on cutting-edge ServiceNow projects.
If you're a motivated and results-oriented individual with a strong ServiceNow background, I encourage you to apply.
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
ServiceNow Engagement Manager - Permanent employer: IQ ESM
Contact Detail:
IQ ESM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Engagement Manager - Permanent
✨Tip Number 1
Make sure to showcase your project leadership experience in ServiceNow. Highlight specific projects where you led teams and delivered successful outcomes, as this is a key responsibility of the role.
✨Tip Number 2
Demonstrate your client relationship management skills by preparing examples of how you've built strong relationships with clients in the past. This will show that you understand the importance of aligning with client needs.
✨Tip Number 3
Familiarize yourself with the latest ServiceNow platform capabilities and best practices. Being able to discuss recent updates or features can set you apart during discussions with our team.
✨Tip Number 4
Prepare to discuss your approach to managing multiple projects simultaneously. Share strategies you've used to prioritize tasks effectively, as this is crucial for success in the Engagement Manager role.
We think you need these skills to ace ServiceNow Engagement Manager - Permanent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ServiceNow Engagement Manager position. Tailor your application to highlight your relevant experience in project leadership and client relationship management.
Highlight Your Experience: In your CV and cover letter, emphasize your proven experience with ServiceNow implementations and transformations. Provide specific examples of projects you've led and the impact they had on clients.
Showcase Technical Expertise: Demonstrate your deep knowledge of the ServiceNow platform in your application. Mention any certifications or training you've completed that are relevant to the role, as well as your understanding of ServiceNow architecture and modules.
Personalize Your Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for delivering exceptional customer experiences. Make sure to address how you can contribute to the company's success and align with their values.
How to prepare for a job interview at IQ ESM
✨Showcase Your Project Leadership Skills
Be prepared to discuss your experience in leading ServiceNow projects. Highlight specific examples where you successfully managed project timelines, resources, and client expectations.
✨Demonstrate Client Relationship Management
Think of instances where you built strong relationships with clients. Be ready to explain how you understood their needs and provided strategic guidance that led to successful outcomes.
✨Highlight Your Technical Expertise
Make sure to articulate your deep knowledge of the ServiceNow platform. Discuss specific modules and implementation methodologies you are familiar with, and how they can benefit the client's objectives.
✨Prepare for Team Management Questions
Expect questions about your leadership style and how you mentor project teams. Share examples of how you've fostered collaboration and performance within your teams to achieve project goals.