Head of Commercial

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities.

As Head of Commercial, you’ll lead the commercial strategy for the Jersey cluster, working closely with senior leadership and the Group Chief Commercial Officer to drive sustainable revenue growth, strengthen market presence, and achieve ambitious business development targets.

What you'll do

• Develop and execute growth strategies, sales plans, and intermediary engagement initiatives to achieve annual revenue targets, expand key feeder channels, and drive business growth across Jersey and the wider Group.
• Build and manage strong relationships with prospects, clients, intermediaries, and internal sales teams, while leading cross-selling, upselling, and new business development activities.
• Identify, pursue, and report on opportunities in target markets, monitor industry trends and competitive activity, and provide market insights and product development recommendations to senior leadership.
• Represent the business at conferences, networking events, and client meetings, while delivering thought leadership through presentations, articles, and other market-facing initiatives to enhance the IQ-EQ Jersey profile.
• Own sales performance and accountability by establishing KPI-driven sales approaches, preparing and executing market-segment strategies, driving approved product launches, participating in key business opportunities, and providing regular performance reporting to the Managing Director and GCCO.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile.
• Wellbeing: additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP.
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays.
• Enhanced maternity and paternity, including shared parental leave and adoption leave.
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend.

Qualifications

• Deep industry expertise across key market segments, supported by extensive fund industry experience and strong commercial acumen.
• Exceptional sales, negotiation, and relationship-building skills, with the ability to influence stakeholders and drive business growth.
• Initiative, drive, enthusiasm, and an entrepreneurial mindset, proactively identifying opportunities and delivering results.
• Effective communication and collaboration with colleagues and stakeholders, fostering strong partnerships across teams and the wider organization.
• Strong planning, organizational, budget management, and reporting skills, while remaining resilient and effective under pressure.

Additional Information

Our commitment to you and the environment: Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.