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For Companies At a Glance
- Tasks: Join our Client Services team to manage investor requests and ensure timely delivery of client outputs.
- Company: We’re a top Investor Services group with a global workforce and a commitment to sustainability.
- Benefits: Enjoy competitive pay, flexible working, wellbeing perks, and a supportive development environment.
- Why this job: Be part of a recognised great workplace where your individuality is celebrated and careers flourish.
- Qualifications: Five GCSEs or equivalent and ideally one year in finance admin; Excel skills are a must.
- Other info: We value diversity and sustainability, empowering our employees to achieve their potential.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
At IQ-EQ UK, we don’t just talk about being a great workplace – we’ve been recognized for it. Recently named in The Sunday Times Best Place to Work 2025 we craft spaces where potential is nurtured, individuality is celebrated, and careers flourish. Loving where you work shouldn’t be a bonus, it should be the baseline.
Job Description
We currently have a new and exciting opportunity for a Client Administrator within our Client Services team. The successful candidate will be an integral part of our Client Services team and provide administration services to the business.
What you\’ll do
- You\’llensure timely completion of investor and auditor requests while managing mailbox and workflow tools effectively
- You\’lloversee the preparation and delivery of client outputs, including setting and tracking timelines to meet agreed deadlines
- You\’llmaintain and review investor regulatory records, update contact details, and liaise with clients and investors as needed
- You\’llcollaborate with internal and external stakeholders, assist with client and entity onboarding, and support ad hoc administrative tasks like payment processing
- You\’llcontribute to process improvements by suggesting ways to enhance efficiency or reduce risk, while ensuring consistent quality and timely task delivery.
What we offer
- Comprehensive remuneration: Competitive financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Wellbeing: Additional social benefits such as medical insurance & life assurance, access to onsite gym as well as engaging with our local community viasports activities, charity programmes & environmental initiatives
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.
Qualifications
- You have a minimum of five GCSE passes (or equivalent)
- You preferably have at least one year of experience in a finance administrative role
- You are proficient in Microsoft Office, particularly Excel.
Additional Information
Our commitment to you and the environment
As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, speaking 41 languages across 25 countries – to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients\’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
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Client Administrator employer: IQ-EQ
Contact Detail:
IQ-EQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator
✨Tip Number 1
Familiarise yourself with the investment sector and the specific services offered by IQ-EQ. Understanding their client base, especially the top private equity firms they work with, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your organisational skills and experience in managing workflows. Since the role involves overseeing timelines and ensuring timely completion of requests, be prepared to discuss examples of how you've successfully managed similar tasks in the past.
✨Tip Number 3
Showcase your proficiency in Microsoft Excel and any other relevant software tools. Being able to discuss specific functions or projects where you've used these tools effectively can set you apart from other candidates.
✨Tip Number 4
Emphasise your ability to collaborate with various stakeholders. The role requires liaising with clients and internal teams, so be ready to share experiences that demonstrate your communication and teamwork skills.
We think you need these skills to ace Client Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance administration. Emphasise any roles where you managed client relationships or administrative tasks, as these are key for the Client Administrator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of their services and values that resonate with you, and explain how your skills align with their needs.
Highlight Technical Skills: Since proficiency in Microsoft Office, especially Excel, is crucial, ensure you mention any relevant experience or projects where you've used these tools effectively. Consider including examples of how you've improved efficiency in previous roles.
Showcase Your Soft Skills: The role requires strong communication and collaboration skills. Provide examples in your application of how you've successfully worked with teams or clients, and how you've contributed to process improvements in past positions.
How to prepare for a job interview at IQ-EQ
✨Understand the Company Culture
Before your interview, take some time to research the company's culture and values. IQ-EQ UK prides itself on being a great workplace, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Administrative Skills
As a Client Administrator, you'll need strong organisational skills. Be ready to provide examples of how you've effectively managed tasks, met deadlines, and improved processes in previous roles.
✨Demonstrate Proficiency in Microsoft Office
Since proficiency in Microsoft Office, particularly Excel, is essential for this role, consider preparing a few examples of how you've used these tools to enhance your work efficiency or solve problems.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, client relationships, and opportunities for professional development within the company to show your genuine interest.
