Overview
In this role you lead high-value client portfolios, drive operational excellence, and ensure regulatory compliance. You will develop and mentor the Client Administration Team while delivering exceptional service and supporting growth. You’ll oversee risk, manage performance against KPIs, and contribute to new business development in a collaborative, client-centric environment. This is an opportunity to shape fund administration for complex structures at a global scale.
Pay / Benefits
- Competitive base salary
- Discretionary annual bonus
- Pension scheme
- Medical, dental, life assurance, and income protection
- Hybrid working and flexible leave
- Learning and development support
Responsibilities
- Lead and manage a high-value client portfolio ensuring service quality, profitability, and strong relationships
- Oversee Client Administration Team, optimize workload, develop the team, and monitor KPI targets
- Drive process improvements and financial performance (revenue, utilization, debtor control) for efficient operations
- Provide technical leadership and risk oversight for complex client structures and transactions
- Ensure regulatory compliance and embed strong risk management practices
- Support business growth through new business development, stakeholder management, and mentoring colleagues
Key requirements
- Professional qualification (ICSA, ACCA, or equivalent) with extensive fund services experience
- Strong knowledge of fund administration, laws, regulatory requirements, taxation, and best practices across relevant jurisdictions
- Excellent analytical, numeracy, and IT skills; ability to interpret complex fund and legal documents
- Effective communication and collaboration; strong relationship management and commitment to development
- Resilience and integrity in a fast-paced environment; ability to manage workloads and support change while maintaining risk awareness
- relationship management
- team leadership
- continuous development
- fund administration
- regulatory compliance
- taxation knowledge
Senior Manager, Funds in Carshalton employer: IQ-EQ
IQ-EQ is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of the United Kingdom. With a strong focus on providing comprehensive training and growth opportunities, employees are empowered to excel in their roles while enjoying a supportive environment that values innovation and teamwork. The company's commitment to work-life balance and its dynamic approach to fund administration make it an attractive place for those seeking meaningful and rewarding careers in finance.