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For Companies At a Glance
- Tasks: Support and improve business applications while collaborating with a dynamic team.
- Company: Join Ipswich Borough Council, a supportive and innovative workplace.
- Benefits: Enjoy flexible hybrid working, generous holidays, and professional development opportunities.
- Why this job: Make a real difference in public protection and housing while enhancing your systems skills.
- Qualifications: Proven systems support experience and strong SQL and Excel skills.
- Other info: Great colleagues and a vibrant work culture await you!
The predicted salary is between 30000 - 42000 £ per year.
Feel like a new challenge and expanding your systems skill, then join us at Ipswich Borough Council. We are looking for somebody with proven systems support experience to join our busy Public Protection and Housing team. This is a hybrid role with two days per week required in our Ipswich office.
Responsibilities
- Improve and support the business applications of the organisation.
- Work on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems.
- Provide 2nd line application support and liaise with third party suppliers.
Required Skills
- Demonstrable project and change management experience.
- Excellent SQL skills.
- MS Office, including strong Excel skills – pivot tables, VLOOKUP, conditional formatting and Power Query.
- Power BI.
- Business Objects.
- Crystal Reporting.
- Experience with Social Housing software would be highly desirable.
Hours of work are 37 per week, Monday to Friday. This is a hybrid working role (a minimum of 2 days per week working in the office). As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Systems Support Analyst in Ipswich employer: Ipswich Borough Council
Contact Detail:
Ipswich Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Analyst in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current employees at Ipswich Borough Council on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to systems support. Think about how your SQL skills and experience with business applications can shine through. We want to see how you can make an impact!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss specific examples where you've improved systems or provided excellent support. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Ipswich Borough Council.
We think you need these skills to ace Systems Support Analyst in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your systems support experience. We want to see how your skills align with the role, so don’t be shy about showcasing your SQL and Excel prowess!
Showcase Relevant Experience: When detailing your past roles, focus on your project and change management experience. We’re looking for someone who can hit the ground running, so let us know how you've improved business systems in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Systems Inside Out
Make sure you brush up on your systems support experience, especially with business applications. Be ready to discuss specific examples of how you've improved systems in the past and any challenges you've faced. This will show that you're not just familiar with the role but have hands-on experience.
✨Show Off Your SQL Skills
Since excellent SQL skills are a must for this role, prepare to demonstrate your knowledge. You might be asked to solve a problem or explain how you would use SQL to generate reports. Practise writing queries and be ready to discuss how you've used SQL in previous roles.
✨Excel at Excel
With strong Excel skills being essential, make sure you can confidently talk about pivot tables, VLOOKUP, conditional formatting, and Power Query. Consider bringing examples of reports or analyses you've done using these tools to showcase your expertise.
✨Understand the Bigger Picture
Familiarise yourself with Ipswich Borough Council's Public Protection and Housing team and their objectives. Being able to articulate how your role as a Systems Support Analyst fits into their mission will demonstrate your genuine interest in the position and the organisation.