At a Glance
- Tasks: Support licensing functions and assist in policy implementation while managing licensing income.
- Company: Join a dynamic team focused on health and safety licensing.
- Benefits: Enjoy hybrid working, generous holiday, and professional development opportunities.
- Other info: Flexible working arrangements and a great team atmosphere await you!
- Why this job: Make a difference in licensing while developing your skills in a supportive environment.
- Qualifications: GCSE standard or equivalent with experience in licensing or customer service roles.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Support the line management within the Licensing/Health & Safety Team in the delivery of the licensing functions and assist with the implementation and delivery of policies and systems.
- Administer licensing income including taking card payments and monitoring of unpaid fees for recovery.
- Research and help prepare committee reports that go to Licensing & Regulatory Committee.
- Interpret, co‑ordinate and implement licensing policies and procedures.
- Prepare material for publication and/or our website to help applicants and other stakeholders.
- Liaise with applicants, Responsible Authorities, outside organisations, senior officers and colleagues regarding applications and deal with queries about relevant legislation.
- Maintain the Licensing Team’s filing system and databases.
- Assess applications and grant in accordance with delegation.
Qualifications
- Educated to GCSE standard or equivalent or NVQ level 2 and/or 3 years qualitative experience including proven level of technical experience and organisational knowledge & experience in a relevant field such as licensing or other regulatory activity.
- A proven level of technical and organisational knowledge as well as proven experience within a licensing or other customer service role.
- The ability to use relevant technology, a knowledge of licensing legislation, effective communication skills and the ability to work in a team or on own initiative.
Benefits
- A hybrid working arrangement with working from home and from Grafton House.
- Good salary, an average pension scheme, generous holiday and sick pay entitlements.
- Subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme.
- Plenty of personal and professional development opportunities, flexible working, hybrid working opportunities.
- Employee Assistance Programme and a good working environment with great colleagues.
Application information
- Closing date: 10th June 2026.
- Interviews week commencing 15th June 2026.
- Early applications encouraged.
- CVs are not accepted.
Licensing Officer in Ipswich employer: Ipswich Borough Council
As a Licensing Officer at our organisation, you will thrive in a supportive and collaborative work culture that prioritises employee well-being and professional growth. With a hybrid working arrangement from Grafton House, you will enjoy a competitive salary, generous benefits including subsidised parking and gym memberships, and ample opportunities for personal development, all while contributing to meaningful licensing functions that impact the community.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Officer in Ipswich
✨Tip Number 1
Get to know the company and its licensing policies inside out. This will not only help you in interviews but also show that you're genuinely interested in the role. Research their recent projects or initiatives related to licensing and be ready to discuss them.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, join relevant groups, and attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 3
Prepare for your interview by practising common questions related to licensing and health & safety. Think about how your experience aligns with the responsibilities listed in the job description, and have examples ready to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team. Make sure to highlight your relevant experience and enthusiasm for the role!
We think you need these skills to ace Licensing Officer in Ipswich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you understand what we're looking for in a Licensing Officer. Highlight the key responsibilities and qualifications that match your experience to show us you're the right fit.
Tailor Your Application:Don’t just send a generic application! Use our job description to tailor your responses. Mention specific experiences that relate to licensing functions or customer service roles to grab our attention.
Show Off Your Communication Skills:As a Licensing Officer, effective communication is key. Make sure your application is clear, concise, and free of jargon. We want to see how well you can convey information, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Licensing Legislation
Make sure you brush up on the relevant licensing legislation before your interview. Understanding the laws and regulations will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to licensing and health & safety. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to discuss them in detail.
✨Showcase Your Communication Skills
As a Licensing Officer, you'll need to liaise with various stakeholders. Be prepared to demonstrate your effective communication skills during the interview. You might want to share examples of how you've successfully communicated complex information to different audiences.
✨Familiarise Yourself with the Team's Work
Research the Licensing/Health & Safety Team's recent projects or initiatives. This will help you understand their current focus and allow you to ask insightful questions, showing that you're proactive and engaged.
