At a Glance
- Tasks: Provide excellent customer service and manage enquiries at the leisure centre front desk.
- Company: Ipswich Borough Council, dedicated to enhancing community leisure experiences.
- Benefits: Competitive salary, gym membership, and flexible working options.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Be the friendly face of the leisure centre and make a positive impact on customers' experiences.
- Qualifications: Experience in administrative roles and DBS clearance required.
The predicted salary is between 20000 - 25000 € per year.
Ipswich Borough Council is looking for Customer Service Advisors to provide top-notch service in the Sport and Leisure service. As the first point of contact, you will handle customer enquiries and sales while managing cash transactions and performing essential reception tasks.
Candidates should have experience in administrative roles, and DBS clearance is necessary. The position offers a competitive salary, generous benefits including gym membership, and flexible working options.
Interested applicants should contact Shaun Jordan or Lorrin Palmer for more information.
Leisure Centre Front Desk & Customer Experience Specialist in Ipswich employer: Ipswich Borough Council
Ipswich Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits such as gym membership and flexible working options, employees can enjoy a healthy work-life balance while contributing to the community through meaningful customer service roles in the Sport and Leisure service.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Front Desk & Customer Experience Specialist in Ipswich
✨Tip Number 1
Make sure you know the ins and outs of the Ipswich Borough Council and their Sport and Leisure service. Research their values and recent projects so you can show off your knowledge during the interview. It’ll help you stand out as someone who genuinely cares about the role!
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the front desk and how you’d handle them. Role-playing with a friend can be super helpful to boost your confidence and ensure you’re ready to impress.
✨Tip Number 3
Don’t forget to highlight your administrative experience! Be ready to discuss how your past roles have prepared you for managing enquiries and cash transactions. We want to see how you can bring that experience to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a big plus for a front desk role.
We think you need these skills to ace Leisure Centre Front Desk & Customer Experience Specialist in Ipswich
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service roles. We want to see how you've handled enquiries and provided top-notch service, just like you'll be doing at the Leisure Centre.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you're a great fit!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention the skills and experiences that align with the job description, especially those related to cash transactions and reception tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've handled enquiries or resolved issues in the past. Think about specific situations where you went above and beyond for a customer.
✨Familiarise Yourself with the Role
Take some time to understand what the Leisure Centre Front Desk & Customer Experience Specialist role entails. Be prepared to discuss how your previous administrative experience aligns with the tasks you'll be performing, like managing cash transactions and reception duties.
✨Show Enthusiasm for the Leisure Sector
Demonstrate your passion for sports and leisure during the interview. Share any personal experiences or interests related to fitness or community activities that can show your genuine interest in the role and the services provided by Ipswich Borough Council.
✨Prepare Questions for Your Interviewers
Have a few thoughtful questions ready for Shaun Jordan or Lorrin Palmer. This shows your interest in the position and helps you gauge if the role is the right fit for you. Ask about team dynamics, training opportunities, or how success is measured in the role.
